Watson Performance

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It was approximately 100 degrees outside…



It was approximately 100 degrees outside and unfortunately my air conditioning was not working!! I happen to be riding pass and read the sign Air Conditioning Service, after observing the building I said to myself that this place looks nice and professional!! I pulled in and upon getting out of my car, the owner Mr. Watson approached me and said politely "May I help you Ma'am?" I then proceeded to explain to him the issue I was having in which he replied that it was not a problem and would be attended to immediately. I then asked him in curiosity how much the service cost in which he replied 59.99! I thought this was beyond a reasonable price to prevent from sweating to death!!! He invited me to either wait inside or outside which ever I preferred but because of the heat I decided to proceed inside. upon entering the facility I observed the cleanliness of the building and the nice waiting area. a young lady named Regina greeted me upon entering and directed me to the waiting area. Another lady who's name was Hazel then approached me and offered me a cold bottle of water or soda pop whichever I preferred. I gladly accepted. The ladies sat a socialized with me and gave me a very welcoming feeling. After waiting for a brief period a nice young mechanic named Joshua then approached me and informed me that my vehicle was ready. He then proceeded to explain the issue my a/c was having and what he did to repair. He then directed me to the friendly secretary Regina to check out. After purchasing the services I proceeded to leave and Regina & Hazel kindly said the good-bye as Mr. Watson approached me entering my vehicle he stated to me that if I have any further problems with the air conditioning to feel free to stop by and he would take a look for me. This was such an awesome experience for me and the customer service was above and beyond that of any other repair shop I have utilized in the city of Griffin!!! Awesome people & outstanding atmosphere to be in!!!! :) all smile!!