Napa Auto Parts - National Parts Service Inc
150 Bridge St, Groton, CT 06340
Reviews
11/16/2015
Provided by YPmobileOMG!! I can't believe how kind these people are and what they did for me and my family! Due to a really dumb move of not shutting my hatch completely and it leaving the interior lights on over night, I killed my battery!! I contacted the places closest to me, Meineke (right across the street) an NAPA (couple blocks down the road), so clearly I walked to Meineke an they do not loan out their battery charger jumper thing so I called them when I got back home and asked if they would charge the battery if I brought it to them, a women said they don't do that, I asked to talk with the manager who picked up the phone and he didn't even say "hi" or anything pleasant but simply said "you can bring it down an ill through it on the charger for 3 hours but it's gonna cost you $44", I was so shocked by this, especially considering last year when this store was broken into it was us who gave the cops a discription of the car cause we live on a hill directly above them. We then called Napa, I spoke to the manager named Eric and he said "just bring it down and I'll charge it for you", I asked how much it would cost and he said "ohh I wouldn't charge you for that", I thanked him over an over an I think I actually told him I loved him lol. Eric had said all of this before even knowing the situation with Meineke so it wasn't like he was trying to just be better then them, he's just a nice person. I'm am so thankful to them for doing this, so incredibly nice! Also, because I had to walk the battery there, Eric said that if their delivery guy was still making deliveries by the time the battery is done that they would drop it off for us, just really sweet people. I also know they have great prices cause the hubby always goes there for the parts to fix the signal lights and the sensory stuff but this situation just solidifies our reasons for going to NAPA! Once again THANK YOU so much Eric!!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Phone: 860-865-0738
- Brands
- Pennzoil
- Other Link
- Categories
- Automobile Parts & Supplies, Automobile Accessories, Battery Supplies