Paul's TV Sales and Service
156 Bridge St, Groton, CT 06340
Reviews
08/20/2015
Provided by YP.comIf LG refers you to Paul's, ask for another appliance repair store. I have an LG dishwasher that is only 5 months old. The error code indicating a blocked drain, which shuts down the machine. LG sent me to Paul's, they came out and performed the recommended repairs. After the repair man left, I tried the machine and the same code appeared. I called them back and they said it was our new garbage disposal causing a blockage problem. Simple test, I drained the dishwasher into a bucket, and the same code appeared. I called a back, the repair man complained he didn't have the time for this test or to run the dishwasher cycle; which he claimed was more than 1 hour. How come he didn't know there was a quick cycle, which would have shown in less than five minutes the drain function was not working? From that point on Paul's played games saying they would be out the next day then stating the part was on order or I was not on the schedule. This went on for over a week. Bottom line, ask for another repair shop if you are referred to them.
01/21/2015
Provided by YP.comPaul's TV Sales & Service was chosen by our extended warranty company to repair our 3-year old LG dryer. The dealings by telephone were extremely cordial, and the staff seemed familiar with the parts needed.
As promised, a repair person arrived yesterday--on time and ready to work. Ed was friendly, professional, capable and efficient. He rebuilt the motor and even replaced the dryer's drive belt in short order.
We received no paper record of the service call, an oversight which I have called to the firm's attention. However, based on our experience,
we would not hesitate to use their services again.
08/24/2010
Provided by YP.comI went into Paul's and said "I need a tv that won't die in under 2 years!" The salesman explained that the tv's of today are not built to last like the older models but he was sure I would get more than 2 years service. He walked me through serveral options and completely explained the differences in technology and price. I went away with a demo Sony for a price lower than WalMart! It did have a problem right away with the motherboard which they came out , on time, and fixed the next day. This business has been around for a long time and I expect them to be around for a lot longer. I will buy there again.
03/15/2008
Provided by YP.comRECENTLY WE HAD A TELEVISION REPAIRED THERE. THE STAFF WAS EXCELLENT. THE REPAIR WAS REASONABLY PRICED AND THE TURNAROUND TIME WAS EXCELLENT.
KEITH A KLEINSCHMIDT
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Fax: 860-449-0587
TollFree: 800-677-2857
- Brands
- dish network, electronics, jvc, kenwood, lg, mitsubishi, pioneer, sonos, sony, speakercraft, velodyne, yamaha, zenith
- Payment method
- check
- AKA
Paul's TV Sales and Service, LLC
Paul's TV Sales & Service LLC
Paul's TV Sales & Service
- Categories
- Television & Radio Stores, Consumer Electronics, Home Theater Systems, Major Appliance Refinishing & Repair, Major Appliances, Stereo, Audio & Video Equipment-Dealers, Television & Radio-Service & Repair
- Other Information
Wheelchair Accessible: Yes