Ohio Vision Group

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CLOSED NOW - Opens at 9:00am

Great atmosphere. Everyone from the receptionist to the Doctor to the staff assisting with selecting the glasses were professional, courteous and helpful. Denise was an absolute joy to work with and she really knows her stuff!!! Will definitely be going back to this location.

I called this company to get a few questions answered. However in the course of talking with the representative I mentioned I had been on a website, which is linked to my job, searching for glasses. I proceeded to tell her that my Dr. had suggested I not buy online because of my vision and that I should go into a eyeglass store to make the purchase and be sized. I proceeded to ask her a question regarding frames, but before I could complete my questions she interrupts and tells me they don't have a site such as where I had been searching. Had she taken the time to listen to me she would have known I wasn't asking if they had a website that I could search. I was simply going to ask the following questions:


1) If they carried a specific Nike & CK (Calvin Kline) frame model type?

2) What the cost of the frames was if they carried it?

I was rudely interrupted before I could get my question out, when I informed her she interrupted me before I could complete my question, she got even more ignorant and hung up on me. I called back to and spoke with another staff to report how rude I was treated and the other staff member let me know she heard the conversation and offered no apology for the misunderstanding that had taken place between me and the former representative, but simply proceeded to add insult to injury. It's no wonder online sites are taking away brick and mortar jobs when I can bypass employees that don't know how to treat a paying customer trying to give them business. So at the end of the day I will continue shopping another company where I will most likely spend about $400 to $500 or more for a good pair of NIKE 4192 frames and progressive lenses.

Really nice staff. Great to do business with.

I have gone to this place for my eye care for quite a few years now (they were recommended to me by a friend); and every time I go in, I feel like I get the very best of care. The employees there and the doctor are always SUPER nice to me and very caring, the products (contacts and glasses) I have received have always been top notch, and I would recommend them to anyone and everyone for eye care. A great group of individuals!