Perfect PC

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My computer was running very slow and finally crashed. I called Lloyd at Perfect PC and he tried to help me over the phone--no charge. But that didn't work so he came over to my house. The computer had over 2,300 spyware infections that I didn't even know about !!! The computer was so infected that he took it to his shop.



He saved all my programs to a disk-uninstalled my windows XP and then had to completely re installed it. In addition he cleaned the inside of dust and dirt, updated the system with Microsoft updates--(I couldn't update before because it was so infected, installed FREE virus and spyware protection, and re set the operating system for maximum performance--and gave me a CD case for all my computer CDs-- over $ 250 of services that he didn't charge for!!!



He charged me only for labor (2 hours at my home and 3 hours shop labor plus parts to upgrade the RAM from 256 -to

1 gig.



Lloyd is very professional and competent and I HIGHLY recommend him and plan to use him again if needed!!!

I would not recommend this computer repair shop to anyone. He charges a high rate at $50/hr in the shop or $75/hr for home visit. Tries to justify the high rates by free software added to your computer. Recommends services and hardware that are not needed but makes you believe you need them. Claims he put in lots of hours of work. In the end, you get charged more than what you can buy a new computer for. In addition he changes all your settings and icons, adds new icons and software, while disabling your old software. All this happens while an older, nice gentle man makes you believe it is the right thing to do. After all he is the expert right? WRONG! Save yourself the headache, try another repair shop.