American Dental Practice PC
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2258 Western Ave, Guilderland, NY 12084
2258 Western Ave, Guilderland, NY 12084Reviews
12/17/2021
Provided by YP.comLiterally the most unprofessional practice I have ever been to in my life. Appointments were made well in advance, confirmations happened via their automated text messaging service and then they call to confirm your change in the appointment. When you question the change they tell you if you need to cancel the appointment you can change it. Why is it so hard to stick to the actual appointment time? And THEN, they hang up on you. If I could give zero stars I would. What kind of practice hangs up on their clients? They then refuse to let you speak to anyone else in the office after I had to call back. I severely hope the call was recorded and this receptionist gets fired for her terrible customer service and unprofessional actions. There are plenty of other dentists to go to. You should be ashamed
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun Closed - Services/Products
- Crowns & Bridges
- Root Canal Therapy
- Emergency Same Day Care
- Full & Partial Dentures
- Appointment Today
- New Patients Welcome
- Cleanings
- Most Insurance Accepted
- EMERGENCY SAME DAY CARE
- Cosmetic Dentistry
- Examinations
- Crowns & Bridges
- Most Insurance Accepted
- Payment method
- master card, visa
- Languages
- English, Hindi, Spanish
- Categories
- Dentists, Cosmetic Dentistry
- Other Information
Insurance: Delta Dental Premier, Delta Dental PPO
Services: Crowns & Bridges, Root Canal Therapy, Emergency Same Day Care, Full & Partial Dentures, Appointment Today, New Patients Welcome, Cleanings, Most Insurance Accepted, EMERGENCY SAME DAY CARE, Cosmetic Dentistry, Examinations