T-Mobile

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I told my fiancé at the time she should use t mobile so she could save some money. they told her she would get a 849 dollar rebate within 6 to 8 weeks. tim the manager at t mobile told her had everything done for her to get her rebate. well he told her that 3 times and every time it was done right. customer service told her every timer that it had to be resubmitted. this all started September of 2016 and it just got fixed on 1-14-17. worst customer service we have ever experienced. chris the main manager did get it fixed finally but when the rebate card came in the mail it was 400 dollars short. they did give us a credit on the bill but that was too late. we both had to go there several times each and there was always an excuse or we were told just give us 3 more days well that turned into almost 4 months. do not use tmobile worst service ever.