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Reviews

BR
Bonnie R.

09/23/2016

Provided by YP.com

So disappointed in the customer service at Barnett's. It's a local hardware store that seemed to have everything. I've been going there for years. Guess I never returned anything. They don't do returns. Even if a purchase was made on their recommendation. If they are wrong you pay..no returns only credit.

I asked the cashier to speak with a manager. He told me their was none. When I offered to sell my credit slip to the man behind me in line the manager suddenly appeared.
She was screaming and yelling even as I tried to explain that her employees had directed me to purchase the wrong product. I will never ever go back. Pity they missed the class in Customer Service 101. After reading other reviews I see I'm not the first.

A
anetski

01/14/2008

Provided by YP.com
Long time favorite

Barnett's is quality. Not just a hardware store, they carry so much more for the home. A mainstay for so many years in the area, and you can find many items not often found in your chain hardware stores.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Brands
Remington, Rust-Oleum
Payment method
all major credit cards, amex, mastercard, visa, discover
Categories
Hardware Stores, Building Materials
Other Information

Wheelchair Accessible: Yes

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