Sprads Ace Hardware

Write a Review817-831-6451

Have been patronizing this business for about 11 years and yesterday was the last time I will ever walk in there. Service has always been excellent until yesterday. We were greeted as usual when we entered and then nothing. Four or Five employees and not a single one asked if we need help - when I commented out loud about the lack of service - a gal popped her head up from the paint counter and snottily stated "I'm eating my lunch".... several more minutes of trying to find what we were looking for and still no help. I told my husband we should just go to HD and we started for the door.. After exiting the business, an employee walks outside to see if we needed help. Told her it's too late - we will take our business elsewhere... she made a comment about "oh, you must be one of those"... guess she was referencing the Trump hat. And that is the only reason we can see for the vastly different level of service or lack of that we received. Amazes me that your political choice is now a factor in receiving goods/services. Hope they go out of business for that stance!

We've been dealing with Sprad's Ace Hardware for as long as I can remember. The staff is extremely helpful and very friendly. You can find just about anything you'd ever need for home repairs and remodels at Ace.