Bill Hood Hyundai

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Scheduled a service appointment online only to arrive and be told they had no record of it and no mechanic there to do the work. Did nothing to rectify the situation even after presenting them with the e-mail receipt for my service appointment showing the name of the tech that was supposed to do the work. Absolute joke.

I was very happy with my experience there. I purchased a Genesis, and I absolutely LOVE it! I would recommend to anyone.

Bill Hood Hyundai is about the last place you would want to spend any money at. After researching which car I wanted I found what I wanted at Bill Hood Hyundai. After agreeing on a price I drove in from Baton Rouge to make the deal. What a waste of time that I will never ever get back. At the finance officers desk the price went up $500. If that wasn't enough in the process they took my cars which I was using as a trade in and made a copy of the registration. In all the all the mayhem of all the deception I forgot my registration. Upon notifying Hood Hyundai of my registration I was assured it would be put up until my return. When I went to retrieve my registration the sales manager refused to give it back and told me to go to the DMV to get a copy. Motivated to get what I wanted I drove a little farther to Northpark Hyundai in Covington. Northpark did not have the car in stock but they got it the next day and without the $500 increase in price. Not only that but Northpark gave me way more in trade. I will say thanks to Bill Hood Hyundai for the motivation from the absolute repulsive nature of there negative business practices. Without them I would have never experiences the true bad side of stereotypical car buying as compare to how good an satisfying it can truly be when you find the right dealer. I am now the proud owner of a new Sonata Hybrid. When buying my car I shopped all the dealers in Louisiana over the phone and the one dealer here in Baton Rouge. With an informed decision I found a good dealer in Covington and saved over $2,000. It was worth it to me.