We provide exceptional medical diagnosis and treatment of episodic urgent care needs, usually with no wait. We also provide quick access to over 300 clinical specialists including primary care physicians. MD Express physicians and medical staff are proud of the quality medical care we deliver in state-of-the-art urgent care facilities. Co-founded by three emergency medicine physicians, our doctors have over a half century of combined experience in hospital emergency departments in Williamsburg as well as New York City, North Carolina, South Carolina, Pennsylvania, Ohio, and West Virginia. Our registered nurses have extensive hospital emergency department, pediatric and intensive care experience and our on site digital X-ray department is staffed by Certified Radiologic Technicians. We treat most illnesses and injuries. If you have a life-threatening illness or injury best suited to the equipment and services of a hospital, please call 911 or proceed directly to a hospital Emergency Department. For patient convenience and to ensure fast diagnosis and treatment, we have sophisticated on site technology including digital X-rays, lab and EKGs, and provide IVs fluid administration, minor surgery, and splinting services. Most diagnostic examinations and treatment can be delivered on site. We are pleased to accept most insurance plans.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

MS
Mona S.

05/20/2018

Provided by YP.com

Front staff sucks they are so full of it they’re attitude is unacceptable they should not be in the front that’s terrible customer service wouldn’t recommend anyone go to the Hampton location

GS
Gada S.

01/15/2017

Provided by YP.com

Poor customer service from the receptionist to the nurses. I just had a nurse walk in ask me my name and asked me to sign a paper. Never told me what my diagnosis was or if my strep test was negative. I was the only patient in there for the whole hour I was there.

AH
A H.

10/21/2016

Provided by YP.com

Went in for increasing pain in my ear. I have worked for an ENT Dr for 5 years AND I am a paramedic so I'm pretty sure I can recognize an ear infection. When I got there, it was 10 min before closing so I asked the receptionist if it was too late. She said "no you're fine. Come on in." Filled out my paperwork quickly and handed it in. Was called back and triaged. In the process, she nurse turned around and sarcastically said "you're allergic to aspirin but you can take Motrin and Advil? I said, yes, they are two different drugs. After about another few minutes of her rudeness she began to walk out. She said "the doctor will be in." For some reason, I felt the need to apologize for coming in so close to closing and all she said with her back turned was "the doctor will be in" and she slammed the door. I opened the door and told them I was leaving because she was very rude. Since the doctor was there, I guess she felt the need to defend herself by trying to say she was just hurrying because she knew he was waiting. The doctor came in, diagnosed me and sent in someone else to discharge me. She was very nice and apologetic. After looking into it, the first "nurse" was no nurse at all. She was an X-Ray Tech! Who lets X-ray techs triage patients???

RV
Robbie V.

02/18/2016

Provided by YP.com

Wosrt visit I have ever had. The PA misdiagnosed me and refused to write the proper note for my job. The facility manager told me they can only write general notes, however, I've gotten the note from here before. One of the clerks rolled her eyes at me after a verbal mishap over the note, which the mishap wasn't with her nor had anything to do with her. Everyone besides the lady who checked me in, was rude and lacked a sense of willingness to help. Obviously if your going to a doctor's office you don't feel well, so at times you can be on edge. This was not the case until they forced my hand. Come to find out the next day I went to my primary doctor and what do you know, I have an ear infection, which I did tell the PA I have a history of and can feel the onset. I don't remember the name of the PA but she was rude and had a sense of entitlement but yet lacks the title of a Dr. With a 2.5 rating you might as well skip out on these amatures and head to Patient First down the street.

CS
C.j. S.

12/28/2014

Provided by YPmobile
not again

Won't be back.. I'll go to a vet next time. Doctor needs to realize he may not be the smartest person in the room.

CE
Christina E.

10/26/2014

Provided by YP.com

Caught them billing for a lab test that could NOT possibly have been run because it was never collected. It SHOULD have been run but was not.

VE
V E.

07/16/2012

Provided by YP.com
Clean, fast, friendly, the doc...

Clean, fast, friendly, the doctor did a great job talking to my son, put stitches in quickly and very well. Great experience, would definitely recommend (not sure which of the docs it was it was not on discharge paperwork and it wasn't one of the pictures may have been Javernick)

More Business Info

Hours
Regular Hours
Mon - Sun:
Extra Phones

TollFree: 800-675-6368

Phone: 757-224-0056

Phone: 757-224-0166

Brands
urgent care
Payment method
discover, mastercard, amex, visa
Neighborhood
Briarfield
Categories
Emergency Care Facilities, Medical Centers, Urgent Care
Other Information

Wheelchair Accessible: Yes

Parking: Lot, Free

Suggest an Edit