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Reviews

MA
Marcelle A.

09/01/2018

Provided by YP.com

If you're looking for somewhere nice to stay I would not Recommend this Company they are very Unprofessional in the Office generally the Female Secretaries I usually ask to speak to Mike Murphy when I walk in so I can skip all Rudeness and Unprofessionalism. Mike Murphy is the so-called Millionaire of the Business from what I hear. Prior to me and my family moving in they agreed to fixing the things in the house that were supposed to be fixed before we moved in an nothing got done.
In the lease agreement they're supposed to do a monthly maintenance check which they don't go to the houses and do! Now the Maintenance guys they always have a different story when it comes to communication in the office with the Secretaries, everybody acts like they don't know what's going on they pretend to be stupid following Scheduled Maintenance Work. And when they come out to do your work they don't finish the job. They do a little bit of work and then come back a few days later.. Now just a little bit of info on how the house was when we moved in. Yes we were given a checklist,
but you're not going to be able to tell every little single thing in one day. Problems came to the light more once we got moved in I mean don't get me wrong we checked off what we saw. We had Busted Pipes up underneath the house, the water couldn't be turned on by the Water people and Propane Gas man couldn't do his job either when he came out, Mold in the house, Unprotected wall outlets without faceplates Broken windows, Live wires hanging, 1 coat of primer was painted on the walls, no gloss. Far as Maintenance goes Dan is the supervisor but be careful because this guy takes his pain out on the
The tenant's, tenant's belongings. Yes my vehicle was vandalized by this person while he was working at the residence. Only because we stayed on the office people about the Maintenance work that had already supposed to be done, but it's ok karma will take care of it's self. We have Written a letter to the office etc

AM
Allison M.

10/25/2017

Provided by YP.com

I have rented from mercury property for a total of two years, I rented from them in 2012 for a year. I only moved because I did not like my neighbors. A few years passed and I was looking for a new place again. I went back to MPM to see what they had and was able to get into another great house. They have been helpful and take are of my large problems promptly.

T
tired_renter

09/19/2011

Provided by YP.com
RUNNNNNNNNN, DO NOT RENT FROM ...

RUNNNNNNNNN, DO NOT RENT FROM THESE PEOPLE. THEY TALK NICE TO GET YOU IN AND EVEN BEFORE YOU CAN SIGN YOUR LEASE THEY THREATING TO TAKE YOU TO COURT FOR NON PAYMENT AND I HAVE BEEN RENTING FROM THEM FOR OVER A YEAR AND NEVER LATE. THEY WONT COME OUT TO HANDLE YOU MAINTENCE ISSUES AND I HAVE BEEN WAITING FOR LIKE 4 MONTHS NOW. AND WHEN EVER YOU GO TO THE OFFICE THEY ARE TAKING 2 HOUR LUNCHES. AND PLEASE DON'T CALL MORE THAN ONCE WITH AN ISSUE OR QUESTION CAUSE THEY WILL MAKE YOU FEEL SOMETHING IS WRONG WITH YOU. I HAVE BEEN READY TO MOVE BUT THEY WONT SEND MY REFERENCE PAPERS BACK TO THE OTHER COMPANIES. RUN AND RUN FAST!!!!!!!!!!

More Business Info

BBB Rating
A+
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Hours
Regular Hours
Mon - Sun:
Extra Phones

Fax: 757-727-0415

Payment method
check
Neighborhood
Willow Oaks
AKA

Mercury Property Management Inc

Categories
Real Estate Management, Real Estate Rental Service
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