One Nails

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I went to get a pedicure on a Friday which was done using gel polish. My polish was peeling within 2 days! I returned on the following Friday to see if they could do it over. The lady rudely looked at me in an irritated manner and first asked who did it then said that it was last Friday as if gel should only last a week. I’m like are you serious and said that I would never be back. As I’m walking out she says “you people” are always complaining. It took everything for me to leave without causing scene. Horrible customer service!

DO NOT GO THIS NAIL SALON. I USED MY CC AND THEY SWIPED MY CARD 2X'S AND LIED ABOUT IT COULD NT SHOW PROOF THAT THE TRANS WAS VOIDED.

THIS HAPPENED ON SAT. AND I CHECKED MY ACCOUNT ON MON. I CALLED AS SOON AS I SAW THE DOUBLE CHARGE ON MY ONLINE BANK STATEMENT. I CALLED THE NAIL SALON AND SPOKE WITH THE GUY THAT DID MY NAILS AND HE ADMITTED TO THE MISTAKE AND TOLD ME TO COME AND PICK UP THE $16 IN CASH WHEN I GOT OFF FROM WORK. WHEN I GOT THERE HE WAS NOT THERE AND HIS NASTY WIFE (SHE'S ALWAYS NASTY WHEN I GOT THERE) ESCALATED THE WHOLE SITUATION. AFTER I TOLD HER WHERE SHE COULD STICK HER DAMN $16. I LIVE IN THE AREA I WILL MAKE SURE THAT NONE OF MY FRIENDS GET THERE NAILS DONE AT THIS PLACE. SHE KNOW SHE WAS WRONG. I DID NOT GET MY MONEY BACK I WAS TOLD BY MY BANK TO WAIT A COUPLE OF DAYS TO SEE IF THE TRANSACTION WAS GOING TO BE CREDITED BACK TO MY ACCOUNT. I'M GIVING IT UNTIL 2MORROW IF MY MONEY IS NOT IN MY ACCOUNT SHE WILL GET ONE LAST VISIT FROM ME AND I WILL WALK OUTTA THERE WITH MY $16. THAT'S THE PROBLEM WITH "THEM' THEY THINKY THEY KNOW EVERY DAMN THING. SHE DIDN'T EVEN APOLOGIZE I AM FILING A COMPLAINT WITH BBB