Enterprise Rent-A-Car
7426 New Ridge Rd, Hanover, MD 21076
Reviews
02/16/2017
Provided by YP.comgreat experience with staff. very helpful. wonderful vehicle. easy check out and return. no problems would rent again.
01/24/2017
Provided by YP.comSuper easy in and out. No problems and a great shuttle service to the airport. The staff was friendly and helpful.
12/29/2016
Provided by YP.comI am anot Enterprise VIPS. I rent from this location 4 times a year. The cars are ALWAYS dirty as-well-as the WINDOWS (inside and side mirrors). I've mentioned it more than (4) times and all I keep getting is a; FREE UPGRADE the next rental. HOW ABOUT A CLEAN CAR! A friend is REGIONAL MANGER with Enterprise on The West Coast and tells me; "It's company policy to give customers CLEAN CARS and REFUSE a DIRTY one." Not happy....
12/02/2016
Provided by YP.comGreat selection of rentals and awesome service. Everyone is very friendly and helpful. I am on detail in area and they have been very helpful.
11/08/2016
Provided by YP.comAfter arriving late (after midnight) from the west coast it was fantastic to be greeted by a fully staffed office. All associates were professional and eager to assist and access to a "quick pass" for the toll roads was a relief as well. We'll done folks, a great experience!
11/05/2016
Provided by YP.comEverything was well. We don't had reservations and the rent was quickly. We don't had any problem. We recommend it.
11/04/2016
Provided by YP.comExcellent. Gave me a free upgrade after a few minutes of wait. Friendly and courteous. I will go back.
10/19/2016
Provided by YP.comClaudette, you were amazing and so patient! Thank you for your dedication and absolute willingness to do everything in your power to see that your customers were satisfied. These Texans almost adopted you and brought you back home!
10/05/2016
Provided by YP.comThis branch provided the best experience I've ever had with Enterprise, and I rent from them a lot. They were efficient, polite, professional, and attentive. They helped make our family vacation fun and treated us with kindness during both pickup and drop off. Great job guys, and thank you.
09/29/2016
Provided by YP.comThe Ford Focus was a nice clean car. The service for pick up was great! The drop off went smoothly and the service for drop off was very pleasant and friendly and I dropped off at 6:00 am! Thank you!
09/21/2016
Provided by YPmobileThe experience was very quick and exceptional. I had my reservation online, I quickly used the kiosk at the BWI location, I walked outside and one person directed me to where I needed to go, and the next gave me two options for my car type. The black Nissan Altima I chose was clean, unscratched, and had bluetooth, so I was happy. Thanks for keeping everything running smoothly.
09/16/2016
Provided by YP.comFabulous!! I have rented cars from Enterprise in various cities in both the US and Canada. They are always helpful, courteous and professional. I will often pay a few dollars more if I have the option of renting from Enterprise versus other car rental companies.
09/14/2016
Provided by YP.comI always have a great experience from Enterprise. Good service, nice, friendly employees, and always very quick to get me into my car. I use them every time I travel for business.
09/14/2016
Provided by YP.comNo wait on a Friday around 7. quick, helpful and good prices. i arrived to pick up a compact suv and ended up with a kia soul being the only choice. i chose another car at no additional cost, but it smelled like smoke and the car felt uneasy when going over 60mph. a little more attention to the condition of the vehicles and larger lot of cars would give this rating 2 more stars.
09/13/2016
Provided by YP.comThe fastest time I've ever had to wait for a rental company, staff were very courteous. Will use them many more times.
09/08/2016
Provided by YP.comWas more than pleasantly surprised! Every employee was super courteous and helpful. Will rent again.
08/24/2016
Provided by YP.comEnterprise Rent-A-Car at BWI was a fantastic experience and we received great friendly service from all employees in the process. It was quick to get to our vehicle and we were asked if we would like to upgrade for a few dollars more. We opted to stay with our first reservation and the car was clean, gassed up and well maintained. After having the car for a few days it was a painless process returning the car and I can really appreciate the dress-right-dress assembly line feel of getting on the way to the terminal. It doesn't take two hours for car check-in as it was scrolled on the buses taking us from the airport to the rental car pickup. The check-in was less than five minutes after arrival and after a quick pit stop we were on the bus in the next ten and back at the terminal within ten minutes. I will definitely be renting from Enterprise again as I travel back and forth to BWI from ATL.
08/18/2016
Provided by YP.comFirst off I flew in from Illinois & my car pick up date was the following day at noon. I couldn't hear very well due to the plane. Dude at the front desk was not only mumbling but speaking very very softly. I had to keep asking my best friend what he was saying. He told me to go into the other room & someone will meet me. This lady....like the guy at the front desk i could hardly understand what she was saying. Plus she was confusing & EXTREMELY unclear. She has absolutely no clue what she was doing. When i booked everything online i chose a Nissan Versa. They had no Nissan Versa's there. So there we were...standing there for 5 minutes...just standing there. I finally had to ask...so what are we doing then? She replied "waiting for a car". Me being livid at this point i was like we "where is the car?" She replied "i don't know". Just..just don't. This Enterprise is a joke.
08/04/2016
Provided by YP.comEnterprise has never let me down. They always have the car I want, that is clean and ready to roll. Checking in and checking out is a breeze.
07/31/2016
Provided by YP.comAfter smooth registration at counter I arrived in garage and no full size car (as reserved) was available. Friendly agent offered a Dodge Charger which I declined (Dodge seats are generally not wide enough for my big butt!). As he looked around Charger said, "oh that's a BMW" - Agent and manager (just walking by) said - "yes, we can do the BMW for same as a full size". Excellent ride, and easy trip all the way through return.
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Services/Products
- Airport Pick Up Auto Rental Car Rental Luxury Car Rental Rent a Car Rental Cars Van Rental
- Brands
- Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
- Payment method
- amex, discover, master card, visa, cash, check
- Location
- BWI Airport
- Other Link
https://www.enterprise.com/en/car-rental/locations/us/md/baltimore-washington-intl-airport-184a.html
- Categories
- Car Rental, Automobile Leasing, Truck Rental, Van Rental & Leasing