Happy Valley Veterinary Hospital

Write a Review503-395-1649

CLOSED NOW - Opens atTomorrow 9:00am

I have never written a public review for anything before. But, I was so horrified by the negligence and lack of compassion by Dr. Caldwell, I wanted to warn as many people as possible. She misdiagnosed my pet even after I agreed to the full panel of initial diagnostic testing that she recommended. After our initial visit, all the tests, and the six medications that we left there with- our animal continued to decline. We brought our animal in again, desperate, for another appointment. At that point, she recommended x-rays, which were completely irrelevant to our animals current condition. She refused to speak to our previous vet on the phone. Our friends and family urged us to get a second opinion, and our animal was put on the correct medication and her condition improved within 48 hours. Maybe Dr. Caldwell is an okay vet, if you have a healthy animal and you simply need someone to prescribe flea treatment or spay your puppy. But when it comes to gravely ill animals, and using critical thinking skills, she is lacking to the point of negligence. If my pet were human, we would have the grounds to sue. We had been tolerating this clinic for about two years, for our many animals routine needs because of the close proximity to our home and kindness of the vet techs. But every time our animals are actually ill or injured- we take them to DoveLewis... Caldwell is more of a shrewd businesswoman than she is a knowledgeable vet or animal lover. Money is not an issue with us. We would be willing to pay whatever the cost to save our loved animals... But for the high prices we pay, we expect you to correctly diagnose and treat our animals.