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Tsb T.

07/03/2012

Provided by YP.com
Worst place ever! I had nu...

Worst place ever!



I had numerous conversations with several staff members of this company regarding Scarabeo's sink 8090. I asked them the dimensions (since the information on their website was conflicting) and I also asked them about the overflow ring. Specifically I wanted to know if the overflow ring which was chrome in color, could be changed for one that was brushed nickle. They told me that they don't have other colors but that several of their clients have been able to change the color of the overflow by having it re-dipped.



I contacted a metal fabricator and found out that with $45 I could have this chrome piece re-dipped. So I purchased the sink and another $10,000 worth of materials to redo a bathroom. All fixtures were in brushed nickle.



When we got the sink, to our amazement the overflow was plastic, and not metal. It could not be re-dipped. The company accepted no responsibility. They could care less about the fact that they were giving wrong information to the public. And their owner Rana Salfiti, is an arrogant woman who has no knowledge of what customer service means in the United States. After yelling on me on the phone, she hung up.



I will never buy from them again. If you buy an item from Nameeks, make sure you check with the manufacturer first.

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Category
Bathroom Fixtures, Cabinets & Accessories
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