Stone Oak Apts
20389 Westfield Dr, Harlingen, TX 78550
Reviews
12/23/2016
Provided by YP.comI stayed here for a few months in one of the newly constructed one bedroom apartments. Starting from the outside of the "neighborhood" they do offer a small pool and a workout area. I never used either one, I came close to using the pool a few times but it seemed like people were always in it and if 3-4 people in it, the pool appeared full. It really is a small pool, however it was always kept very clean. The actual area surrounding the pool is not very inviting as far as decor goes or lounge chairs and there's no shade or umbrellas at all. When I signed the lease I was told that once construction was finished with the apartment building across from me, they were going to begin planting plants and bushes around the building but that never happened. It was a bunch of dirt, no grass or anything, so when it rained the outside was a mess. A big big mess honestly. So at move in I had several problems, one of them being the sink leaking and then the shower head barely had any water coming out, also a big spot that was missing paint on the wall. When I asked for maintenance to come and fix the problems I was told that since the apartment was new, I would need to contact the contractor. This was not as easy as it sounds to schedule the repairs because the contractor was from Mission which is quite a distance and could only come at his convenience to repair things. However when he did come, he repaired the issues (also sent the painter for the spot), and was very nice and apologetic about it. During my stay I had a few other problems that came up. One being that the restroom door stopped opening. It was like it wasn't installed correctly and so it began getting stuck closed. Also, the front door had quite a large line down the side where you could see the sunlight coming through, and the washer and dryer pipes that go to the wall appeared as if they were coming out of the wall. The maintenance from the apartment came to fix these problems however the weather strip that was put on the front door was constantly falling off and wasn't given a permanent type of fix until about 1-2 weeks before I moved out, the pipes were pushed back in, and the restroom door was fixed into working condition again. I was always finding bugs in my apartment, I was told that pest control was spraying the inside and outside of the apartment on the days that maintenance came to change the air filters however I have a system that monitors the opening and closing of the front door and the door was open and closed in 1 minute. Literally. So I highly doubt any spraying for bugs was being done inside like they said. The trash is thrown in a big area where there are several big big trash cans, but people would come from the surrounding neighborhoods to throw their trash there also so it filled up very very quickly. Rent is on the cheaper side of things which was good, however you get what you pay for. I had time warner cable and was constantly having problems because too many apartments were assigned to use the same outside connection so there was a lot of "splitting" going on and it caused me (and not only me) to have poor cable/internet signal. The neighborhood is not gated or anything so you will have some cars here and there speeding through at 3am or whenever revving up their engines, but I understand can happen anywhere. When I moved out, I asked to speak with someone from management about the time I lived there, being completely disappointed but I was never contacted by anyone. The only good part was the person at the office -Ivonne, was very nice and helpful with any problems or any questions that came up. I suppose there's always a plus living in a new apartment, but this one came with a lot of problems also. I believe it was poorly constructed and was rented too quickly to begin making a profit on the apartments when they weren't exactly finished, and from what I heard my apartment wasn't the only one with problems like these (and more even).