Texas Roadhouse
4805 S Expressway 77, Harlingen, TX 78550
Reviews
07/21/2021
Provided by YPmobileSomeone was always there if your drink is running low! The prime rib is our favorite!đ
08/13/2012
Provided by YPmobileThe wait time is ridiculous, call in a reservation. Other than that food was not to bad, not my first pick but do able.
03/15/2012
Provided by YPmobileYou might have a habit of writing off food chains as bland or uninspired, but the food here is excellent. The steaks are the juiciest, tastiest ones you will find anywhere. The chicken fried steak and mashed potatoes are two items two try at least once. They're incredible. Great service is just the icing on the cake at this place. You'll be surprised. - NvKn
02/15/2012
Provided by YP.comTEXAS ROADHOUSE LEGENDARY NIGHTMARE!!!!!
After going out to eat on a family dinner for Valentines, I was asked by the managing partner for Texas Road House âRICK LOPEZâ that I am no longer welcomed in his establishment! So this goes out as a warning to other âTexas Roadiesâ⌠if you donât get your steak the way you asked for it, DO NOT COMPLAIN! You too may be told not to come back as you will no longer be welcomed in this fine restaurant! How did this come about you may be asking yourselfâŚ.allow me to explain.
THE HISTORY:
A few weeks ago I order a Texas T-bone steak âmedium wellâ or slight pink center. The steak was still kicking when I got it with a cold red juicy center ârareâ. It went back into the kitchen and was brought back to me with a warm pink center âmedium rareâ. It went back a third time and this time RICK LOPEZ brought it out and asked me to cut into it my steak. Apparently according to RICK LOPEZ if you want a T- bone âmedium wellâ you have to say âWell doneâ. So I guess if you want a Texas T-bone âwell doneâ you best request it burned (a little heads up from me). After all this mix up, RICK LOPEZ advised me that I had a reputation for complaining about my steaks. A report was generated thru 1-800-TEX-ROAD. Texas Road House apologized on his behalf and invited me back with a $30 gift cardâŚ..sweet!!!!!
FAMILY DINNER VALENTINES MASSACRE:
Today I ordered a Filet Medallions steak âmedium wellâ with Jack cheese on top. The kind waitress read back our order and all was set. When the steak arrived I got it with no Jack cheese with a warm pink center âmedium rareâ. I requested to see managing partner RICK LOPEZ. When he got there I kindly told him in front of the waitress, so that I can avoid added reputation if my order had been placed âmedium wellâ with jack cheese. She confirmed and so did RICK LOPEZ and he said I will get it fixed. 17 minutes later after the rest of my family was nearly done eating, my plate arrives. I asked RICK LOPEZ why this continues to happen. The managing partner responded by saying âWHY DO YOU KEEP COMING BACKâ. Lol, really???? I said will the only reason why Iâm back is because your corporate office sent me a $30 gift card thanks to you, and because I have a right to be here. RICK LOPEZ responded by saying and I have the right to refuse service. So from this day forward you are no longer welcomed here! And he added that if I wanted to I could report it to the News, apparently this was his way of letting me know that corporate had spoken with him, because that is what I told the lady when the report was generated thru 800-TEX-ROAD. Insult to injury as he was walking away he aggressively hit/tap me across the shoulder and said for me not to come back. TRUE STORY......please share your thoughts.
Anyone know if LOGANS ROADHOUSE is accepting applications for new customers????
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Price Range
- $$
- Other Link
- Categories
- Barbecue Restaurants, American Restaurants, Restaurants, Steak Houses
- Other Information
Cuisines: American, Barbecue, Steakhouse
Alcohol: Full Bar, Beer
Price Range : Average