River Drive Service Center
4613 N Front St, Harrisburg, PA 17110
Reviews
01/22/2013
Provided by YP.comI’d give less than 1 star if I could. I brought my car to this shop because of a positive review on another site that I mistakenly thought was real.
1st they forgot to look at my car when they said they would, then acted like they were doing me a favor to give me an estimate on the repair I requested.
2nd when they called the next day, they gave me a high estimate $543.62 to replace power steering hose (289 parts 254 labor). I said thanks but no thanks, it’s an old beat-up car and I’m not looking to sink that much money into it. 1996 Isuzu Trooper - I’ll drive it, sell it, junk it - the vehicle is not worth much. To be fair, I offered to pay for their diagnostic time. Although when I dropped it off, I told them what I thought was wrong.
Greg called me back a few minutes later to tell me they had 2 hours into it but he would “do me a favor” and only charge me for 1. I asked him what the H#!! would take them 2 hours to diagnose a leaky power steering hose that I told them about up front? He said only 10 minutes was spent on the car, the other time was spent on the phone and internet researching the parts.
I got off the phone googled the parts and within 4 minutes found them for $53.61 including shipping.
I don’t mind paying service providers a fair amount for their time and talents, but this is ridiculous.
I’ll never take my car here again. It’s places like this that give the industry a bad reputation.
More Business Info
Quality Automotive Parts, Service and Repairs.
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
TollFree: 800-491-8896
- Brands
- AC Delco
- Payment method
- visa, amex, discover, master card
- Other Link
- Categories
- Recreational Vehicles & Campers-Repair & Service, Auto Repair & Service, Automobile Inspection Stations & Services, Emissions Inspection Stations, Recreational Vehicles & Campers, Towing, Truck Service & Repair
- Other Information
Specialties: Light Heavy Duty Hydraulic Wreckers, Rollbacks, Flatbeds, Wheel Lifts