Sarcon Appliance

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The technician came to repair my refrigerator and ended up breaking my vaccum cleaner in the process by vacuuming up water without my knowledge. After many unanswered messages he dropped off a used, still full vaccum cleaner. While he did later return to check the refrigerator, which was still not keeping cold, he stated my vaccum cleaner would be fine once it "dried out." Although he claims he fixed the refrigerator, it is still not keeping cold and goes through cycles of freezing and defrosting. The fridge ended up leaking large amounts of water one day, which came from the filter that had not been used prior. Although I cannot prove that this was his fault, it does not take away from the fact that I paid for repair that didnt fix the issue and lost an expensive vaccum cleaner (he took the dirty replacement back). I made numerous attempts to get it resolved and have yet to receive a response. Communication goes a long way and that was not the case.
UPDATE - I contacted the company as requested and was promised a refund on the repair and reimbursement for the vaccum cleaner. It has been one month and after several attempts to get it resolved I have not received anything. The fact remains - the refrigerator was not repaired and the technician broke my vacuum cleaner. It should not take three months for a company to make this right.