Centaur Arts & Framing

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I just left Centaur Framing quite shocked and a bit angry. I did custom picture framing in Los Angeles for three years, so I know how to frame things. I don't have all the tools to cut the mats and glass and so on so I wanted some things professionally done. From the minute I walked in with my artwork, it was nothing but negative comments. "I can do it, but it will be pricey", was the first thing out of her mouth, as if she did not want me to leave it there. I was ok with the price so I went on to my next piece, a 112 year old pencil sketch. She said she could not do it for this reason or that. When I started to pack up my art to leave and said I did not know it would be such a problem for a professional to frame a couple things she began to say she did not frame up peoples "junk" on the cheap!. I would not consider my mother's 35 year old embroidery or my grandfather's 112 year old sketches as "junk"! And as far as doing it on the cheap, I did not bat an eye when she told me to remount and glass in my mom's embroidery would be about $92! That is with my frame. I would have paid any price she quoted me to frame my things. She did not even give suggestion, she just said the paper was too old and she would not mat it. To add insult to injury, when I was grabbing my art to leave, she said, "Jeez lady, you are like a bull in a crystal shop". I told her I had never seen a business person that actually talked themselves out of a sale. Everything was a problem for her. I framed for three years in a very busy shop in Los Angeles, and there was almost nothing we could not frame. I was very disheartened by this lady's behavior, but the longer I live in this area, the more I see that this is how the people are around here, rude.