Hastings Chrysler Center Inc

Write a Review888-307-1251

OPEN NOW - Closes at 6:00pm

My son purchased a used car “as-is” from this dealership on 1/19/2015. Spent every penny he had saved, plus had to borrow and extra $400.00 to cover the purchase. He didn’t even get an hour down the road with this car when white smoke began to bellow out from underneath the hood. He took it to an automotive shop right away. After diagnostics uncovered that the Timing Cover Gasket was TOAST, the serpentine belt needed to be replaced, the alternator needed to be replaced and the water pump needed to be replaced which roughly came to over $2000 in parts and labor--- I called to speak to someone at the dealership to see if they would be willing to help my son out. I didn’t yell…I didn’t curse…and didn’t place blame. I told all three of the guys who talked to me that I KNOW the dealership has NO legal obligation to do ANYTHING for my son. I told them that I don’t feel they intentionally sold my son a “disposable” car. I simply asked them if they would be willing to do a good deed and help this young man out. This dealership’s philosophy regarding “as-is” cars is that if you drive it off their lot and it brakes into two pieces, YOU OWN BOTH PIECES OF THAT BROKEN CAR. The salesman that was the most willing to talk to me patronized me with hollow apologies, suggestions of absolutely NO value (sell the car on Craigs list….keep filling it with coolant until Summer time comes…..) and empty promises to bring my request for “any kind of remedy at all” to the owner of the dealership.

I don’t plan on hearing back from anyone at this dealership with any kind of gesture to renew my faith in the generosity of humankind.

My wish for the entire team at Hastings Chrysler Center is that someday when one of YOUR sons or daughters needs assistance…..

a helping hand up out of a rut…..

a ride home in 30 below weather….

CPR from a stranger….

I pray to God that they don’t have to ask for that help from people like YOU.