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K
katebristow

06/30/2010

Provided by YP.com
Owner, Bill, was Rude, Condescending and Disrespectful - Williams' Fuel Service Inc Hatfield, 19440

The owner of Williams' Fuel Service in Hatfield, PA, Bill, did not treat me with the respect and kindness that I expect to have with someone with whom I'm doing business. I made a mistake that led to a credit card decline which should have been handled easily and quickly with courtesy and respect.



I was happy to correct my mistake within 24 hours with a new credit card. However, Bill raised his voice to me, spoke condescendingly, and hung up on me twice.

This came as a surprise to me since I had paid him $1000-$1500 in the past couple of months. You'd think he'd be grateful, instead he treated me like a deadbeat who had been avoiding him for years.



I would not recommend this company for your heating needs. There are far too many companies in our area that are happy to treat their customers well.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
AKA

Williams' Fuel Service, Inc.

Category
Fuel Oils
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