BCH Property Management

Write a Review410-939-1900

OPEN NOW - Closes at 2:00pm

Units not up to clean living conditions, very dirty, unprofessional staff. Poor commitment to customer service. Possible contaminated areas, mold and bacteria. Will have to make a formal complaint to the Maryland department of health.
Poor initiatives to maintain healthy living conditions.

DO NOT WORK WITH THIS COMPANY. The only reason they have one star is because I couldn't give them zero. I stayed at one of their apartments for two months, and had the worst experience. I needed an apartment quickly, so I looked over the fact that there was bugs crawling around on the floor and that water occasionally leaked through the ceiling. The apartment was this way when I originally toured it with one of their agents (dead bugs were clearly visible on the ground and in the window sills), so I did not complain because I assumed the management was already aware of the situation. However, after moving out the company charged me over $800 (more than a full months rent) for cleaning, pest elimination, and other services. Again, I only stayed at the apartment for 2 months and left it in the exact condition it was in when I arrived. Before leaving, I personally even deep-cleaned for about 6 hours in an attempt to reduce the cleaning cost as I knew it would be deducted from my security deposit. All to no avail, rather than receiving any of my deposit (which was a full months rent) the management expects me to pay an additional fee to cover their "expenses". I don't know if this happened because of intentionally malicious practices or sheer incompetence, but it definitely sets a new low in how terribly a real estate company can operate. I wouldn't be surprised if the company was somehow in collusion with the cleaning services as well. The company also don't except checks over any online system either, which is outdated for 2017. I think the only reason this establishment is still running is because it's one of the few options in the area.