Haymarket Dental Complete Care

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Had the worst experience of my life at this dentist office! The worst customer service I have ever had in my life. On top of all of that, Dr Moon is arrogant, arrogant person. I was told as you will see in the included email, that I would be given a line of credit for my issues with the office, however when I sat in the seat Dr. Moon's tune quickly changed. He basically ask me to delete my honest review in order to obtain the credit. Are you kidding me? That's not what we agreed on as a matter of fact review the email yourself. And if there was a way to attach the voicemails that this dr left on my phone I would in a heartbeat. Trust me when I say this Haymarket and surrounding areas stay away from this arrogant dr and find one that is honest. Because honesty translates to trust and trust translates to quality work.



"Dear Mr Atwood



My name is Dr Jeff Moon. I am the owner of Haymarket Dental Complete Care. I wanted to email you regarding your visit last week.



First off, I would like to thank you for your feed back of your visit last week to our office. After reading your very informative review, I was able to personally address your concerns and complications with my front desk staff. We have used your experience as an opportunity to improve our office.



Second, I would like the opportunity to apologize for your terrible experience. Our office prides ourselves on putting our patients first. We pride ourselves on treating our staff and patients like family. I believe that we have failed you in that regards and would love an opportunity to make it up to you. If at all possible, could you accept a complimentary visit for you and your family and a $1500 credit to go towards any service you would like? I would really like an opportunity to show you how great our staff and services truly are.



Once again, I humbly apologize for your terrible experience and would love an opportunity to give you a different opinion of our office and our staff.



Please call me directly so that I can personally accommodate our schedule with you and your family. My personal cell number is ###-###-####



Jeff Moon"



That turned out to be A BOLD FACE LIE



Also, I do plan on filing a complaint against him with dental association.



Stay away!!!

I always have a positive experience. In addition to being consummate professionals, everyone there is so nice you feel like family.