IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at holidayinnexpress.com for our lowest rates. You won't find these anywhere else. Guests Appreciate Hays, KS Hotel's Convenient Location Conveniently situated less than one mile from I-70, the Holiday Inn Express® Hays, Kansas means you're just minutes from the area's top shopping, restaurants and entertainment. Centrally located along I-70 in Kansas, with Denver to the west and Kansas City to the east, this charming, unassuming town has a lot to offer the hotel's guests. While in Hays, Kansas, be sure to stop by Fort Hays State University, where you can cheer the Tigers to victory, or visit the Sternberg Museum of Natural History. You'll find outdoor adventure at Hays Aquatic Park or Frontier Park, and history buffs are sure to enjoy visiting Ellis County Historical Society Museum or Walter P. Chrysler's childhood home. If you're here on business in Hays, the hotel's professional amenities are designed to accommodate your needs. Enjoy free high-speed, wireless Internet access throughout the property as well as the 24-hour Business Center. You can even host gatherings with your clients and colleagues in a well-equipped meeting room. Additionally, Eagle Communication, Next-Tech, Adronics Elrob, High Plains Mental Health, Link, Midwest Energy, Sunflower Electric and Wheelchairs of Kansas are all located nearby. You can "Stay Smart" in Hays, Kansas. The hotel features a sparkling indoor pool and an on-site Fitness Center. Plus, enjoy the free, hot Express Start Breakfast Bar daily. Call to reserve a room today!
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C
cynnfoxx

05/25/2010

Provided by YP.com
Beauty and the Beast Holiday Inn

Hello! The hotel is beautifully decorated, and is nice overall. But you can tell they need to work out some kinks! I had a late check in and when I arrived I was told the elevators were not working, and my room was on the 4th floor! No help was offred to carrymy bags and I had to carry all my lugage and computer bag up 4 flights of stairs. I had just driven 4 hours from San Antonio. NOT A GOOD START. The rooms are very nice and had all the ammenties I like. The next day I go to get some gas with my credit card and well.. the hotel had placed a $444.00 hold on my account, instead of the company credit card given at the time of reservation. UGG... so now im out of town and I have this hold on my account.



Once I informed the hotel, they did work quickly with me to get it all fixed, but they were not very appoligetic. They were very indiffrent to my situation, which was a bad one. I dont know how they can be so bad at customer service.





I think the hotel building is the beauty and the management and staff is the beast! It is a great looking hotel I hope they get better customer service soon and they do need better care of the pool and whir pool.



I am going to give them one more try at the end of this month, I hope its a better stay. I will report on see if its a better stay.



They could have:

1) helped with bags ... duhhh!

2) been apoligetic for problems

3) offred some type of discount or freebee!



CynnFoxx

More Business Info

IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at holidayinnexpress.com for our lowest rates. You won't find these anywhere else.

Hours
Regular Hours
Extra Phones

Reservations: 800-345-8082

TollFree: 800-345-8082

Services/Products
  • You may find yourself feeling particularly smart for choosing to stay at Holiday Inn Express.® With nearly 2,000 locations worldwide, you’ll find comfortable, inviting accommodations with just the right mix of services and amenities all at very affordable rates.Stay Smart.® Stay at Holiday Inn Express.With your comfort and convenience in mind:Still free. Now hot. Express Start® Breakfast BarOur breakfast bar now features hot entrees as well as our exclusive cinnamon rolls and Smart Roast® Coffee. Simply Smart Bedding CollectionOur bedding will have you waking up feeling refreshed and recharged.*Free High Speed Internet AccessEnjoy free high-speed Internet access from your guest room. Our online concierge, eHost, is also available to assist with information about the hotel and the local area.Simply Smart® Guest BathroomFeaturing the Stay Smart® shower head by Kohler®.*IHG® RewardsEarn points toward free nights, airline miles, or merchandise on every qualifying stay.*Available at Holiday Inn Express hotels in North America only
Brands
Candlewood Suites, Crowne Plaza, Holiday Inn Express, Hotel Indigo, InterContinental, Staybridge Suites, Holiday Inn
Payment method
amex, visa, discover, mastercard, check
Languages
Dutch, English, French, Greek, Spanish, Turkish
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Categories
Hotels, Banquet Halls & Reception Facilities, Corporate Lodging, Lodging, Motels
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