Hair Philosophy

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Horrible Experience! I went in to have my rent human hair extentions that's had grown out , taken out and put back in as well as have roots dyed to match rest of hair. Not only were my roots orangey instead of ash brown but within the first week I lost 3 extentions and another 5 following week. I let my stylist Monique know what kind of extentions I had so that she could order that right tape but she didn't. To cut corners and save money I'm assuming she used tape she already had. I'm guessing this is why they fell out. Well I called right away when first lost some but was only able to get an appointment two weeks after original job. I came in with hair and explained what happened. She put 5 of them back in but to my surprise had the nerve to charge me $50! That on top of the $400 I had already spent the first time. Mind you they are supposed to last two months before having any fall out which means this was a result of not being done correctly. So now I took off of work n drove half hr to get something redone that I shouldn't have had to do if it was done correctly, but to make matters worse when I got home I realized she didn't put them in same spot or trim the ends so I was walking around with random longer pieces of hair. It looked ridiculous. I now had to drive all the way back and the owner was there. I explained what happened and she said she had to call her partner. She then said the haircut was on her !!! Is that a joke! Since when does a stylist not stand behind her work and how am I not reimbursed if for nothing else at least the $50. I'm sure the rest of my extentions will fall out within next couple weeks. DO NOT go here for extentions and based on customer service received by owner anything else!!!!