Cindy's Pawn

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My experience with Cindy's Pawn was great, the customer service in my opinion was also great. Don't let a few bad reviews determine if Cindy's is a good place to go...go in and see for yourself. :)

Great place to get guitars! They'll work with you, and they know a lot. Best pawn shop in the area if you ask me.

I have never written a review for anything before, but I was absolutely disgusted with this place's level of customer service and have to share!! 0 stars. Went in to look for a new/ used guitar. The man working told me they had hundreds of them in the back just lining the walls, and when I told him I had a couple hundred dollars to spend he laughed and sat back down with no intention of showing me any of them, and kept his sentences short and dull while staring at his computer screen. Then when a customer walked in who appeared to be someone he recognized, he jumped right up with a smile and started talking to him. Meanwhile, a second worker in the back sat on his rear behind a desk, playing his nice electric guitar... I left feeling very disrespected as a customer with business to bring to them. Especially after a long drive to Hemet after speaking with him on the phone about the guitars they had. With all the free time they seem to have on their hands there, I'd imagine they'd be excited to make some money. I will never return here and will tell everyone I know to stay away from Cindy's Pawn in any case.

Ive both bought and sold from Cindys Pawn shop in Hemet I must say before they switched management they sucked but now that there is new management they are excellent and Ive bought a laptop there and its worked great and they things ive sold I got a great price....to bad their not open on weekends!!

I am a woman in my fifties and have never set foot in a pawn shop before I visited Cindy’s Pawn Shop in Hemet last week. I was more than a little apprehensive about entering a pawn shop but I really needed to sale some coins and other items quickly because of an emergency.

I must say I was very pleasantly surprised as I entered Cindy’s Pawn. The first impression was a good one. The shop was bright, clean, and well organized. The man behind the counter ( Ken Smith the owner it turns out) was friendly, knowledgeable, and above all helpful. He spent a considerable amount of time explaining to me what I had, how it’s worth was estimated, and how the pawn process worked.

Cindy’s did not deal in some of the items I had brought in. However Ken told me where to go to get the best deal and who to ask for and what I could reasonably expect to sale the items for. I feel I was paid very well for what I was able to sale there. I felt Ken Smith went out of his way to demystify the process and help me. I would highly recommend Cindy’s Pawn to anyone.

Good business serving Hemet more then 20 years.