Pep Boys
2050 W Florida Ave, Hemet, CA 92545
Reviews
02/13/2015
Provided by YP.comWent for a oil change and it took 1.5 hours that is about 1 quart per 15 min very slow...
Feb 12 2015
08/22/2011
Provided by YP.comMy father dropped off his truck for an airconditioning diagnostic on 8-20-11. An employee called two hours later and said that they cannot find anything wrong with it and suggested that he leave his truck over night. 24 hours later, no phone call. I called, and was placed in there phone que going round and round with an automated voice for 10 mins ONLY to have a technician answer and place me on hold for another 10 mins. I picked up my cell and called (while being on hold with my home phone) I spoke with the manager Brad and was told that they lost the invoice! Needless to say I picked up my truck and DID NOT pay the 35.00 diagnostic fee. Brad was argumentative and lacked zero customer service skills.
05/27/2010
Provided by YP.comDon’t do it. Don’t make the sad mistake I did thinking Pep Boys will take good care of you. On 5-11-10 I left my car with them for a whole day to do an engine diagnostic. I told them it was bogging, stalling, and the engine light was on. On 5-15-10 my engine failed. I asked the Assistant Manager Melissa how that could happen; she said “I don’t know.” When I told the Service Manager what had happened he said nothing. When I asked the Store Manager Brad how this could have happened he repeatedly kept saying, “I don’t know.” Are these the people you would trust to work on your car? I will never trust Pep Boys again. Don’t you or your family members visit give them any of your business.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Services/Products
- Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
- Brands
- AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
- Payment method
- master card, visa, amex, cash, check, diners club, discover
- Associations
- AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
- Other Link
- Categories
- Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers