Easy Dome Pool Covers
1739 S Green St, Henderson, KY 42420
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02/14/2017
Provided by YP.comI just want to say what a wonderful company to work with. My purchase went with ez, delivery was quick, unfortunately I had a problem during a storm recently I sent picture of what had happened and they stood by their warranty. I just received a UPS confirmation that our new one is on its way in less than 24 hours. I am so thankful that I choose Easy Dome for my cover. Jack and his company have integrity that you don't see very often anymore. Thank You Again!
08/05/2015
Provided by YP.comi have used this product and love it. It has made opening the pool very easy in the spring. I would highly recommend this cover with their basic drain kit.
08/03/2015
Provided by YP.comThis cover works great! I've had mine for 2 years and it's still holding up really well. Would definitely recommend this to my friends!
07/29/2012
Provided by YP.comI purchased the 30' cover and it came with a 22 foot internal balloon. I had major problems with the cover collecting water all winter long. This cover required more attention than a standard cover with a truck inner tube in the middle. I would not recommend this product to anyone. I have contacted EASY DOME POOL COVER for a full refund. They want to give me 3 - 17' balloons to fill my 30' void under the cover. They realize that there is a problem with the cover and are trying to piece mill the product to make it work. I also had to purchase screws and fender washers and secure the cover to the deck, which they recommend and still had major problems. The product is a good concept, but was poorly introduced without proper product testing. The straps on the cover have torn off due to the weight of the water on the cover. EASY DOME POOL COVER has not returned any of my emails about me returning the product for a full refund. Nor have I received the "piece mill" 3-17' balloons which I do not want. If you decide to go with this product, be prepared to spend cold, wet, bitter time with your pool in the winter.
When we were made aware of the their problem, we offered larger pillows to help them, which cost more than the pillow they purchased. It was not installed properly and we did everything we could to help them. We even gave them their money back since nothing we tried made them happy. Our goal is to make a quaility product and give great customer support. We will do what ever it takes to make our customers happy. It was infortunate that they received a defected pillow but it can happen.
More Business Info
- Hours
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- Extra Phones
Phone: 270-454-0343
- Neighborhood
- Henderson South Side
- AKA
Easy Dome Pool Covers, LLC
- Category
- Swimming Pool Covers & Enclosures