Offshore Marine and Unlimited Trailer have been a Las Vegas premier boat and trailer dealership since 1999. Stop by our store and step into our beautiful showroom and see for yourself why we have a long running reputation for quality products and service. Here at Offshore Unlimited we strive to be the best, and when you purchase one of our fantastic products we want you to leave feeling satisfied with the product you got, and the price you got it for. Every single employee here at Offshore Unlimited personally understands the needs involved in this type of recreation, and we work as hard as we can to accommodate them as if they were our own.
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Reviews

C
customerignored33

07/04/2013

Provided by YP.com

The owner of this store, Shane Forrest, has horrible customer service. He sold me a defective part and became obnoxious when I attempted to return it for credit. He also attempted to talk me into over $1000 worth of repairs to my boat trailer; only to find out the trailer was fine. Another place fixed it for free and it took less than 20 minutes. In this economy businesses should want customer, not ripping them off. I WILL NEVER USE OR RECCOMMEND THIS PLACE TO ANYONE.

07/04/2013

Horrible Customer Service.

I went to this business with two needs. #1, my boat was not sitting properly on my boat trailer and was looking for direction on how to remedy it. #2, the wheel for the trailer (hard plastic wheel) melted from the extreme sun and blacktop. I spoke with the owner, Shane Forrest, who was very personable. He first looked at my boat trailer and told me the trailer was the wrong type for my boat. He explained how I needed to completely re-do the trailer as to not destroy the bottom of my boat. The cost for this would be over $1000. He then sold me a larger, and apparently stronger, wheel for the trailer. Two weeks later I returned to my storage place to discover this wheel had also melted or broke. I have never heard of this happening before and was completely dismayed. I returned to talk to Shane and get a replacement or credit towards another item. Shane was rude and dismissed my situation. He had no customer service and was completely obnoxious. Rather than working with his customer over a defective $35. item, he choose to provide NO CUSTOMER SERVICE. I subsequently went to another boat shop that helped fix my wheel. While there I had them look at my trailer. Turns out the trailer is fine and did belong to my boat. The under boards needed a slight adjustment, which they did at no cost to me. When I told them what Shane wanted to do I was told Shane was simply trying to rip me off. In this economy any customer should be treated with respect and appreciation. This month I spent over $3000 on upgrades to my boat. This money could have been spent at Offshore but instead was spent at a place that treated me with respect. My complaint is Shane is selling defective equipment and offers not customer service. He is taking advantage of customers and should be put out of business. There is no room for businesses like this in today’s economy.

11/17/2012

WHAT A GREAT DEALERSHIP !

AFTER BUYING A BOAT FROM A DEALER IN BOULDER CITY AND NEEDING REPAIRS. I FOUND OUT THE DEALER COULD NOT FIGURE OUT THE PROBLEM .I TOOK MY BOAT TO OFFSHORE MARINE TO HAVE IT FIXED AFTER 2 HOURS DIAGNOSE TIME AND A $57 PART I WAS UP AND RUNNING.I WILL ALWAYS USE OFFSHORE MARINE AGIN IN THE FUTURE FOR SERVICE,PARTS AND WHEN I BUY ANOTHER BOAT,JOHN

AM
Allie M.

01/19/2012

Provided by YP.com
Really friendly and knowledgea...

Really friendly and knowledgeable staff. I love my new boat!

More Business Info

Premier Las Vegas Boat & Trailers Dealer.

Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Extra Phones

Fax: 702-567-0993

Services/Products
  • Boat Maintenance
  • Boat Salvage
  • Trailer Maintenance
  • Rowboats
  • Used Boats
  • Watercraft Repair
  • Pontoon Boats
  • Houseboats
  • Trailer Repair
  • Utility Trailers
  • Boat Repair
  • Boat Painting
  • Graphics Services
  • Used Trailers
  • Boat Trailers
  • Fishing Boats
  • Watercraft
  • Trailer Parts
  • Motorboats
Brands
Larson
Payment method
amex, cash, check, debit, discover, master card, visa
Neighborhoods
Henderson, Valley View
Categories
Utility Trailers, Boat Dealers, Boat Maintenance & Repair, Marine Towing, Salvage-Marine, Trailer Equipment & Parts
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