RC Willey
20 N Stephanie St, Henderson, NV 89074
Reviews
11/01/2010
Provided by YP.comThis furniture store is such a fun place to shop and look around. When you first come into the store there is a friendly greeter that acknowledges you and will direct you if you need it.
The layout of the store is nice, you can follow a "circular path" and see everything. I like how each department is unique but part of the whole store at the same time.
The employees are very friendly and helpful.
Sharren, Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews@rcwilley.com
01/23/2017
Provided by YP.comWhen my husband and I moved to Henderson, we didn't bring much in the way of furniture and decorations, deciding to start fresh. Almost everything we have in our new home is furnished and decorated with RC Willey merchandise - over a year of shopping. One great thing is if you pay a nominal fee, you get free shipping for a year. There were a few times we had to return items - returns were very easy. They also have great electronic and appliance areas. We purchased items from those departments also. My favorite furniture/appliance store in the whole Las Vegas valley. They always have great specials and giveaways. They have another store in Las Vegas.
Julianne, Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews@rcwilley.com
05/30/2016
Provided by YP.comOn Friday 05/26/2016, I received a coupon from RCWilley, including "Free First Aid Kit" + "$50.00 off of any purchase $499.99 or Higher", + ...
On Saturday 05/20/2016, I went there and at the end of my browsing, asked for "Free First Aid Kit". The lady in charge said "We've run out of that, I'm sorry!
On Saturday 05/28/2016, I went there again and asked for "Free First Aid Kit". The lady in charge said "We've run out of that, I'm sorry!!!
Ku, I'm sorry about the issue. Our promotional items are first come first serve until they are gone. We try to have alternative promotional items just in case we run out. We try to work with our customers where we can with the promotional items where possible. I'll follow up with our store and marketing department to make sure we improve our the promotional item distribution is executed when we have them available. Let me know if I you have any other questions or concerns and I'd be happy to help. Adam Young Online Customer Service Manager RC Willey Corporate Offices web.support@rcwilley.com
11/24/2014
Provided by YP.comHave purchased items for several years for our home and our childrens homes. We just recently purchased a new home in Henderson, closer to the store and just purchased a 65" smart TV, bedroom set, floor standing bookshelf, desk leather/chrome chair, patio furniture set, dresser for another bedroom, wall decor items, LG washer and dryer, Samsung French Doors Refridge, Trash compactor, water softner, family room couch and 2 side chairs, glass/chrome coffe table all for the new house. Prices were great and were able to 'work some deals' on a few items. My daughter just bought a house and she is also shopping at RC Wileys for almost the same items we just got.. Friendly slaes people and no high sales pressure. They take the time with the jcustoner and no rush job. Very helpful to recommend.
RBlatman, Thank you for your review! We appreciate your feedback. I have passed your review on to our management as well. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Online Customer Service Manager RC Willey Corporate Offices web.support@rcwilley.com
05/22/2014
Provided by YP.comEveryone was super helpful! Went back on four separate trips since buying my house because they had the best furniture. Also bought a mattress from them too. Each time has been great. :)
Britt, Thank you for your review! We appreciate your feedback. I have passed your review on to our management as well. Let me know if I can do anything for you and thank you for shopping at RC Willey! Adam Young Online Customer Service Manager RC Willey Corporate Offices web.support@rcwilley.com
08/22/2011
Provided by YP.comWhat a pain. I went in and was followed like hawk the whole time I was there. I felt like a piece of meat. The salesman was nice but said he had to follow me because I was his "customer" and he couldn't leave me alone until I left. So I left... I won't be back..
06/21/2011
Provided by YP.comWe decided to give RC Willey a shot even though they had bad reviews because the pricing was decent and they were close and we couldn't have made a bigger mistake. Purchasing the item was no problem but delivery was a disaster. Not only did they not make the delivery on time, of which we had to block out a 4 hour time frame for the privilege of having them only deliver for $60, they had some call center rep constantly tell us "Its gonna be a little late, its gonna be a little late." Finally we get a call back and some other call center rep says jokingly "The truck broke down". We then rescheduled to the next week and a manager was supposed to call, but of course never did and the delivery never arrived on the rescheduled date. When we called back in some other call center clerk tried talking in circles saying "You were supposed to call the manager and we never confirmed the delivery". Not only was she extremely rude, as the other clerks had been as well, she tried to continually talk through the both of us like we had done something to inconvenience her. Unbelievably unprofessional people....we ended up canceling the delivery and demanded refund (which was also a pain to get done). Will NEVER EVER go to RC Willey or recommend this company since its run by a bunch of low class clerks that can't figure out how to keep a commitment
More Business Info
Your Home. Your Way.
- Hours
- Holiday Hours
2024/11/28 Closed Holiday Hours2024/12/25 Closed Regular HoursMon - Sat: Sun Closed - Extra Phones
RCWilley.com Support: 888-584-5156
- Services/Products
- Furniture: At R.C. Willey you'll recognize all these famous brand names that mean quality and lasting value. Nobody has the vast furniture selection of R.C. Willey or the ability to deliver such a selection in only a few days. Appliances: R.C. Willey found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability, all in R.C. Willey's Electronic Home department. Appliance Express will even deliver your major appliance the next day (visit store for details). Electronics: In our Electronic Home department you'll find a huge selection of Big Screen TV's, DVD's, Home and Car Stereos, Computers, Camcorders and color TV's. You will find some of the finest brand names. We carry everything from the newest state-of-the-art product to models designed for the budget-minded consumer. Flooring: When it comes to floor coverings, R.C. Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. R.C. Willey even offers the finest professional carpet cleaning, guaranteed! Sleeping Products:R.C. Willey's sleep shops feature more selection than you'll find anywhere. R.C. Willey Mattress Express will get it there the very next day (visit store for details). We'll even pick-up.
- Brands
- Asko, Aspen, Beautyrest, Bosch, Broyhill, Electrolux, Flexsteel, Frigidaire, General Electric, KitchenAid, LG, La-Z-Boy (Utah Only), Lane, Maytag, Mohawk, Panasonic, Samsung, Serta, Sharp, Shaw, Sony, Spring Air, Stainmaster, Subzero, Tempur-Pedic, Toshiba, Whirlpool, Wolf
- Payment method
- visa, amex, discover, check, cash, financing available, all major credit cards, mastercard
- Location
- Convenient locations in California, Nevada, Idaho and Utah!
- Neighborhoods
- Henderson, Gibson Springs
- Amenities
- Ask Us About Our: Extended Warranties, Rebate Center, Room Planner, Delivery Time Checker, Free Flooring Estimate and Trade Ins For Cash Program!
- Other Link
- Categories
- Major Appliances, Carpet & Rug Dealers, Consumer Electronics, Furniture Renting & Leasing, Furniture Stores, Mattresses
- Other Information
Parking: Lot, Private
Bike Parking: No
Wheelchair Accessible: Yes