Select Collision Center
1020 Old W Chocolate Ave, Hershey, PA 17033
Reviews
03/13/2013
Provided by YP.comSelect Collision Center is the best shop around. My brand new SS camaro had a bad front hit and run done and the repairs and paint came out beautiful. I also took my Acura TL there to have my rims custom painted. Couldnt be happier with the work and service! Bob is a great manager that really takes interest in what you want to get done and takes care of your car no matter what it takes. Also gets the cars done in a nice scheduled and timely manner. Thank you
03/13/2013
Provided by YP.com08/14/2012
Provided by YP.comWhite glove service...UNTIL!!!! Bob Seltzer is the fakest person on the face of thie earth. He's lower than a used car dealer that practices politics on the side!!!! He treated me like gold until I picked up my truck. When I pointed out issues, he acted like a 2 month old wanting a bottle. I remained level headed with him until I could no longer hold back. He told me I would be the type of person to come back over and over again. This was my first time. I returned under the direction of my insurance company with a list of issues.
- Paint - Orange peal and fish eyes all over. Overspray on underbody suspension components. Door jams touched up with what looks like fingerpaint.
- Fitment - "New" passenger doors front, mid, rear gaps not even close. Top of both passenger doors are 1/4" from sealing to top seal. Roof damages still indicate a wavy pattern from the damages.
- Replaced tail light...doesn't work. (I know how to fix but, when I dropped it off with the lense cracked it even worked at that point)
- Durring recon buffing compound was left on rear hatch, Masking tape left under gas fill door. This one gets me cranked up...TIRE SHINE PUT ON THE FRONT BUMPER!!!! To get it to shine like the rest of the truck...
-Soooo much more...
BOB SELTZER DID NOT WANT TO ADMIT TO A POOR JOB, I LEFT AND IT IS IN THE HANDS OF MY INSURANCE COMPANY AT THIS TIME
Bob Seltzer kept telling me he was doing me a favor and he saved the truck for me. I didn't care if the thing was a total loss. In the end I still pay a $100 deductable. Get your head out of your @$$ DUDE!!!!
12/02/2009
Provided by YP.comThe staff and manager at this shop was very professional and kept me updated through the whole car-repair process. Would highly recommend to others and would take my car there in the future again.
05/09/2009
Provided by YP.comI agree with last reviewer, i had my jeep in for work last month. they had it done in 3 days. what more do you want!
06/05/2008
Provided by YP.comI just read the prior review and could not believe it! I had nothing but a great experence with the shop and the people working in it. There is enough to worry about when you are in a auto accident, and Select walked me threw the who thing. It was nice to know that I did not have to worry about who was working on my car. Great Work! If I would ever need my car repaired again, it will be with them for sure!
03/14/2008
Provided by YP.comI know customer service isn't paramount when it comes to auto body repair, however when a comany like Select Collision keeps your car for 30 days to fix a rear door and panel over the tire without keeping you somewhat updated on what is taking so long, it's cause for concern. My car has been there since 2/13/08 and as of today, 3/14/08 it is still not fixed. I called weekly for the first two weeks and got the typical "by the end of next week, you'll have it back" line. By week three the scolding and excuses came, "you realize we're a quality shop and quality takes time...it's a busy time of year...just got 2 ambulances in to repair"...meanwhile by that point they'd had my car for 3 weeks, what were they doing with it?
I was told it would be ready today and to expect a call...in all this time, this is the first instance where they actually initiated a call to me and told me that after 30 days they just now realized the regulator for the rear window is faulty and needs replaced but they'd call me by lunchtime to update me on the progress. Of course that call never came so I went there myself and waited until 3pm to hear that the car would not be done until Monday, but they can't make any promises. On top of that the bill is around 3500 dollars so far and I have no idea what they've done to warrant that price tag (which is almost half the value of the car).
The customer service and communication there is awful. The only reason I chose them is because Victory Volkswagen recommended them, however after this experience I will not be doing business with either company again, and will file charges if necessary to get my car back, repaired, at a reasonable price, with a discount for the amount I'm paying to rent a car while Select is holding mine hostage.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- Pinstriping
- Brakes Service & Repair
- Dent Repair
- Auto Alignment
- Paintless Dent Repair
- Vinyl Top Repairs
- Truck Body Repair
- Window Lettering
- Rustproofing
- Wheel Alignment
- Frame Straightening
- Clear Coat Finishes
- Chip & Scratch Repair
- Auto Body Trim Repair
- Sunroofs
- Collision Services
- Auto Body Customizing
- Free Towing
- Paint Repair
- Color Matching
- Undercoating
- Custom Painting
- Payment method
- check, discover, amex, visa, mastercard, debit
- Accreditation
Certified
- Categories
- Auto Repair & Service, Antiques, Automobile Body Repairing & Painting