Doctors Paul W. Sykes and Caitlin Basnight, along with Physician Assistant Adam Benfield, welcome you to their Family Medicine practice. The top priority of our providers and staff is helping you and your loved ones prevent illness and maintain physical and emotional well-being by providing medical care and recommending healthy lifestyle choices. Our practice manages acute and chronic illnesses, treats acute injuries, performs minor office surgeries and, when necessary, refers you to an appropriate specialist. Just think of your family medicine provider as your first line of defense in guarding your most valuable possession of all: your health.
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Reviews

MF
Michaela F.

11/18/2015

Provided by YP.com

I would certainly NOT recommend this place to anyone. The staff lacks of professional knowledge and is unwilling to help.



I went to Catawba Valley Family Medicine for my annual preventive exam that is 100% covered by my insurance, BCBS. I had ONE SINGLE REQUEST - only do the tests covered by the preventive care portion of my insurance. They either did not understand, or worse – did not care. During my visit, I made sure everyone I had contact with was aware of this request. Yesterday, I received a bill with multiple lab tests that aren’t covered under preventive care, which means I have to pay out of pocket.



The lady at the check out counter, who works with insurance every day, refused to go through the procedure codes with me. The Affordable Care Act lays out easy-to-follow requirements for what is covered under Preventive Care for every insurance policy, and these medical workers should know it better than anyone. I am young, I eat clean, workout regularly, do not consume alcohol or smoke. I have no symptoms of any illness. The fact that the doctor purposely ordered more tests than necessary makes me hesitant to trust them in the future. I will not be going back.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Fax: 828-322-3569

Payment method
check, mastercard, debit, amex, visa, all major credit cards, discover
Categories
Physicians & Surgeons, Family Medicine & General Practice, Clinics, Physicians & Surgeons
Other Information

Parking: Lot, Valet, Free

Wheelchair Accessible: Yes

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