Enterprise Rent-A-Car

Write a Review828-327-4335

CLOSED NOW - Opens at 8:00am

Let me start by saying I've been an Enterprise customer for over 20 years and this is the first Enterprise location where I was treated rudely and unprofessionally.

When the female humanoid (she doesn't deserve any other title) behind the counter found out I didn't have a major credit card she denied me service. I was completely amiable up to this point. However, she decided to belittle me by smirking and joking to her fellow employee because of how miffed I was. No other location has ever denied me service.

Since then, I have called the national customer service center and determined that I am not on their "do not rent" list, but I guess they have deemed me an unworthy person of their service, so they have taken the extraordinary step of denying me service anyway.

If you decide to rent here you do so at your own risk. I would never treat another person as I was treated at this sub-standard rental location. I was definitely taken off guard and aghast at their lack of professionalism.

I've always rented from Enterprise in the past in general and always had a great experience. Recently I rented from this location this past weekend and I was able to get a great deal for upgrading. For the life of me, I can't remember her name but she had short blond and she was able to accommodate me every step of the way! Thank you =]