The Finishing Touch

Write a Review516-827-7433

I also feel the need to come on here and let people know this place is horrible. All of the women including the manager/owner are incredibly rude. When I first went into the place to place an order for chargers I got the impression they couldn't be bothered to help me especially since I only needed 30. The person I specifically dealt with was Joy. She told me she had to take a $90 deposit on a order that was only $114. I needed to cancel my charges due to the weather a few days before and they basically told me I would lose my deposit which was more then half of my order. No sympathy whatsoever not willing to work with their customers at all after all it was her staff who decided to charge me $90. They refused to offer me any money back. I never heard of a company taking such a large deposit in the first place so the fact that they were so unwilling to work with me was disheartening. When we picked up the chargers someone offered to carry them out to the car as they were heavy. When my mother brought them back and went inside to tell the owner/manager that she needed help with outside she was greeted with nasty looks and eye rolls. Totally uncalled for. My mother had back surgery 2 weeks ago and was instructed not to lift anything heavy at all so the fact that the owner/manager would react that way was so unprofessional and rude in my opinion. I agree with the previous girls review on here....it really is as if they don't care if they get any business and all the women working here including the manager/owner really need a course in hospitality management and how to treat their customers! As someone who is in the industry firsthand I know how a client should be treated. The service here was terrible and I would never recommend this place to anyone. There are plenty of other rental places on LI that you can work with where I'm sure you will be treated with alot more respect! Stay clear of this place.

i.e., A local favorite, or highly recommended becauseI also feel the need to come on here and let people know this place is horrible. All of the women including the manager/owner are incredibly rude. When I first went into the place to place an order for chargers I got the impression they couldn't be bothered to help me especially since I only needed 30. The person I specifically dealt with was Joy. She told me she had to take a $90 deposit on a order that was only $114. I needed to cancel my charges due to the weather a few days before and they basically told me I would lose my deposit which was more then half of my order. No sympathy whatsoever not willing to work with their customers at all after all it was her staff who decided to charge me $90. They refused to offer me any money back. I never heard of a company taking such a large deposit in the first place so the fact that they were so unwilling to work with me was disheartening. When we picked up the chargers someone offered