Five Star Ace Hardware

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Bought a furnace ignitor for $60 from them there was a bare wire that caused a short and now they won’t exchange it.!! Yay for five star ace hardware. When I called them they said there’s no returns and it’s my fault so $120 for two or have no heat till I can get it sent in from store online that charges half of what they do.... yep customer service at its best!!! Thank you guys!