I-65 Automotive Center

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Trans on our '07 Ford Fusion went out on a trip to Wisc. Left car at Ford dealer, who found the control module had failed ($600 part+labor=$1200). Error codes fixed, but all the soft parts were trashed, since the fluid was black. Had it towed to our house (South suburbs) where I-65 picked it up (free). The tow driver missed picking it up on Friday, but called and was most apologetic Monday; he wondered if we still wanted it taken in, & I told him we did. $2K for a complete (hard & soft parts) rebuild, done in a reasonable amount of time, &it works flawlessly. They even replaced the speed sensor, which didn't show any problem until *after* everything else was fixed. Almost NO dealer (or repair shop) would have eaten the cost to replace the sensor, as I couldn't prove that it was faulty when it came in. The fact that the owner told me *immediately* that there would be no charge says volumes about their integrity; I wish there were a more stores like them closer to where I live. If it matters, I drove my own vehicles commercially for 35 years. I've dealt with dealers, small shops, big shops, and shade tree mechanics, and can confidently say that I wish all our service providers had been as honest and reasonably priced as I-65 was. I-65 had the best price & guarantee (within at least a 30-mile radius) from all the phone shopping we did. Lifetime warranty on labor (at their shop) which we couldn't find anywhere else. They're not perfect, but I'd go back there in a minute if I had a problem with my other car's trans. I give them 5 stars which I almost never do. There may be negative reviews, but most people don't have hands-on experience with a lot of repairs, I do. Some folks have unreasonable expectations &get upset when they're not met. Others get an unlucky combination of events that make it seem like they're getting shafted when they're not -- that has happened to me, too. Still others are simply never pleased, &always being a "victim". I heartily recommend them.