Szott Ford

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I purchased a Focus from Tom Ryan and his team. Everyone made me feel appreciated and valued as a customer.
The dealership is well maintained and well run. It was worth the drive - I won't go anywhere else in the future.

Tom Ryan made the entire process EXTREMELY easy and convenient.

It was less than a couple hours' worth of effort on my part (requesting specific features; browsing the available options; taking pictures of my existing vehicle; getting together insurance/registration information; working out financing/care packages).

I emailed Szott around 9am, had a couple phone calls and email exchanges/texts throughout the day, and had someone come pick up my old lease and drop off my new one by 7pm without ever having to leave the comfort of my home.

Thanks Tom! Thanks Szott!

:)

Beyond amazed by this dealership. Anthony Ketchum (finance), went above and beyond with help, research, and sound advice. Very obvious that all members of the Szott team wanted to make this a positive experience.

We just bought a fully loaded Edge Sport from Szott Ford. We live over an hour away from their location, but with Szott Ford being of sponsor for "The Detroit Cast" podcast, I convinced the wife to make the long trip. Long story short, everyone at Szott - from Sierra Bruder (our sales rep) to Anthony Ketchum
(our finance director) and Steve Gabbara (the general manager) went out of our way to make our experience through the purchasing process enjoyable and informative. I highly recommend Szott to anyone looking to buy/lease a new car or purchase a used car. It's worth the trip. 5 stars!

In November of 2014, I had an amazing experience at Szott Ford and Renee was friends, professional and a joy to deal with. Frankly, I made a bit of a mistake on picking my car I wanted and she went above and beyond to make things right. I took delivery of a car which lacked a feature I wanted. Renee was able to swap it out the next day and totally exceed my expectations. The entire purchase experience at Szott Ford was fantastic and moreover, In February of 2015, I had one very minor accident where I had to get some repairs done to the front end for which the entire Szott team also exceeded expectations. In July of 2016, I purchased a new Ford Fusion which Renee was again over the top helpful in getting the deal done. I would HIGHLY recommend Szott Ford to anyone considering purchasing a new or used car, or a lease.

I had an absolutely AMAZING experience at Szott Ford and I could not thank Renee Weeks enough for all over her help! I went in with a used escape that I got a bad deal on and I just wanted to get out of and into a new lease. I still owed a lot on the car but she was determined to get me into something for a decent price. I wanted to get into a new escape but unfortunately the price was too much, so she worked to get me into a focus and made sure she could get me into a grey one because I did not want white. I was able to take it over night to make sure that I liked it, and I fell in love. When went back the next day to finalize everything. After we figured out the payments, and decided not to do any add ons, they through in the rim & tire coverage for free, which is so great for these wonderful michigan roads. At the end of the deal they were extremely gracious enough to throw in a car starter for me. Renee said that she was grateful hat myself and my fiancé were so patient, but I am beyond grateful for all of her help and assistance to get me into this car that I am in love with now. My fiancé and his family has been going to Renee for many many years now, and now she is the ONLY person I will go see when I'm looking for cars. I cannot thank Renee weeks and the entire Szott Ford team for all of their help!

I have worked in dealerships for 28 years and have leased and owned countless cars, trucks and suv's. From the time my family and I walked into the dealership to the time we left Stacie Bright treaded us like family. Stacie and Chris were front about everything and did everything 100% perfect. This is by far the best buying experience I had ever had and will be coming back to Szott Ford for the rest of my life.

Had a fantastic experience today looking for my first car to finance!! Dave & Anthony were very informative and helpful with making a decision and did everything they possibly could to figure out the best plan for financing!! Definitely recommend for anyone looking to purchase or lease a new or used car!



Keep up the good work Szott Ford and Thank You!!

As soon as I walked into Szott Ford and had just a few minutes with Stacie Bright, I knew this was where I wanted to be! She made me feel so comfortable and went above and beyond all of my expectations! I am so delighted to do business with Stacie as well as Szott Ford. Thank you for everything! I am very greatful for the experience and I look forward to doing more business in the future!

StacieBright,



What an Amazing experience I along with my 2 daughters Allyvia & Alexys had while you helped them transition into their New Vehicles... You were beyond professional and you delivered what you said you would at the price you quoted... We went to 2 other dealers and their "Out the Door" price consisted of them giving us a quote and once we left calling us (after we were "Out the Door") with their actual "Out the Door" price. Needless to say we kept looking for that 1 Sales Associate who was listening to what my girls wanted in a vehicle (make, color, options,) but most of all the monthly payment & downpayment that they could afford, no hidden junk and hidden fees... Straight upfront price. You went above and beyond with your ability to get this handled with 1 visit and in the case of Alexys with getting the vehicle to her. And to by a car sight unseen... taking a leap of faith that it was what we saw online... that you would not be shady and try to slip something past us...Kudos... Never have I heard of such Great Service. I will HIGHLY recommend you to anyone looking for a vehicle. You made it feel more personal & family friendly & for that too I say Thank You...Stephanie H.

My experience at Szott Ford was fantastic. Clay Rowland was my salesman and he was extremely knowledgeable, friendly, and helpful. Every request I made, he gladly met. Without me having to ask, Clay provided me with new floor mats, an extremely low interest rate, and told me everything I needed to know. Special thanks to Anthony Ketchum the finance manager for finding us a great rate and Randy Forsyth the used car manager for going above and beyond! It was quick and I was out the door with my car, license plate, registration, and title. I highly recommend Szott Ford and Clay Rowland is you are looking for a good deal, great service, and good cars.

After countless hours and stressful sales tactics elsewhere we drove miles out of our way to purchase our new car at Szott Ford. Jeff Kelley was the best salesmen I have ever experienced. His overall personality, professionalism, honesty, and respect of the customer and our time was a total class act. Jeff respected that we wanted to special order our new Flex and didn't try to sell us something off the lot. Jeff gave us the exact price, configured our order, then submitted them to us review. Once our car was ordered he kept us updated along the way. When we arrived to close the deal, everything was ready, just as Jeff promised. Car buying does not get any better than this. Thanks Jeff!

Just simply impressed all the way. Gave us top dollar for our trade, worked hard to get us financed at a great rate, got us into the brand new car we wanted. Sales and finance department were awesome to work with, very pleasant, smooth transaction. We won't go anywhere else!

I seriously couldn't be happier with my new car, Charlie Carroll got me into a new vehicle that day. He was a great salesman, didn't push anything and understood my needs. There was no pressure and he made sure that I completely understood everything (buying my first new car!). I was comfortable enough to ask any and all questions I had, no matter how stupid they were. I highly recommend that if your looking for a new car go see Charlie Carroll at Szott Ford. 2014 Escape is Amazing!

This was the best vehicle purchase experience I have ever had. No pressure, helpful and friendly people. I will DEFINATELY purchase a vehicle from Szott Ford again.

Charlie Carroll and Chris Boen made me feel welcome and I felt comfortable throughout the whole experience. I normally hate purchasing a vehicle but this was completely different from my previouse experiences.

Thank you for helping me get into a new car! Cheers!! James.

When shopping for a new car I always start by going to the dealers closest to my house. I get their best deal then I contact Stacie Bright at Szott Ford which is 40 miles away. Stacie always makes process very easy. The hardest part is picking out a color. I always get the best price and customer service from her. Stacie has done this for six consecutive leases. I spoke with her on a Friday at 1:30pm and it was ready and waiting for me at their front door the following morning when they opened. Walked in signed a few papers and I was on my way. Getting a new car is fun, getting a great deal is better, Stacie's customer service, priceless.

Michael Kilger (You) reviewed in the last week

Quality 3 / 3



I have been buying or leasing vehicles from Szott ford for 9 years. Stacie Bright and Chris Boan have always been able to get the vehicle is wanted for a price I could afford. They are always willing to do what is takes to get me the vehicle I want. I have always got me vehicles serviced at the Szott and John McLellan (Service Manager) has always made sure the work got done right and fast. I moved more the 11/2 hours away from Szott recently and I was still able to find the vehicle wanted on their Website and they Delivered it to me the next day so I did not have to make the drive, That is what I call Class!! Thank you Stacie and Chris!!

I recently bought a car here...when I test drove the car and also got the pre-purchase vehicle inspection done nearby. Everything seemed ok..So I put a little deposit down and came back in 2 days to buy the car...I just tried to drive it before I pay the rest and I felt a lot difference...Like Brake motors replaced with old ones to be precise...Also, when I turn on the AC it started making a lot of noise...I thought I was being paranoid but still went with purchasing the car.....After I got the car home and drove for few days I realized I made a huge mistake...I am writing this review so somebody can benefit from this...Trust your instincts..if possible get it checked again just before buying...

Renee Weeks is a wonderful sales person. Very patient, knowledgeable about the products, and very friendly. This dealership is not like any I have ever experienced. Everyone is very friendly, and not pushy.

My wife and I went to Szott after being referred by a friend. My wife was looking to trade in her car for a new Escape because she needed more room for her work supplies and toting our daughter around town. Anthony Ketchum and Dan Kittle not only hooked her up with a brand new Escape on the day we went in, but after asking me a few questions about my car too they were also able to give me a sweet deal on a trade-in on my own vehicle and hook me up with a new Escape too. Thes guys were professional but very personable, and so easy to deal with. I would recommend these guys over any car dealer I've ever been to