Quarter Master's Restaurant

Write a Review910-329-9922

CLOSED NOW - Opens at 5:00pm

Worst place ever! Overpriced, seafood isn't fresh, management (owners) completely rude to your face and loud enough for most of the room to hear it! I called to complain and was yelled at as soon as I said hello, by the female owner. I won't give that husband/wife owner combo another penny of my money!

A horrible experience at the first stop , on a weekend with guests from out of town, to celebrate our daughter's Sweet 16. I called ahead to reserve a table & there were no problems. I spoke with the manager, shortly after we arrived to ensure that dessert was brought out to all of the kids & the first was to my daughter for her 16th Bday. I told her of my allergy to lemon, she looked annoyed I was talking to her in the 1st place, I asked if there was anything on the menu I should stay away from with my allergy to lemon. She said "no, just ask for no lemon & they will be sure there isn't lemon in it." I did so, a lemon top of my vegetables. I asked them to please replate the food & give me new vegies. The mgr happened to walk by & I asked her if there was any lemon in the sauce of what I ordered & she replied "I don't know, I was hoping you would order a steak or a sandwich." So much for the mgr knowing what's in the food, or even bothering to ask Chef. Rudely, she said "I can't guarantee there will or won't be lemon in anything you order." So, I ordered a salad. My father-in-law's meal came AFTER everyone else had FINISHED their meal. He was told he'd get a big discount on his meal. They didn't separate the checks at the beginning, & waited until the end. We told them each & every person that was on each check. EVERY check came wrong. I asked to just print the whole check out & I'll number each item for them. It still came out wrong. They didn't take anything off of my father-in-law's meal, when we said something, the server apologized & said he would have it comped. The "big discount" that turned into a "comp" was $3 off of a $19 meal. The entire check process was 45-60 minutes with checks still wrong, so we figured it out ourselves. I call to talk to the mgr after a few days, they called me back 2 days after my message & found out she was the owner. All I had time to say was hello when she started YELLING at me that "nothing is perfect, she'll never have a party that big again, what do I expect when there are so many people," blah blah. After her rant, I stayed completely calm (hard to do) & told her I was only calling to voice my concern over what had happened..INTERRUPTED rant, a 2 year old tantrum, YELLING, "what do you want? What is it that you want me to do? Do you want the server to pay for your meal? We'll give you back your money! We'll give you a gift card! What do you want!" Now I can't contain myself. I told her what I wanted was for her to listen to me and not cut me off. I am NOT going to have a server pay for a meal period, especially an over $400 meal! I called to voice my concerns to you & you won't let me tell you what my concerns are!..INTERRUPTED yelling at me that she "won't discuss this over the phone and I NEED TO COME TO HER to handle this!" I said no I won't, that if she will stop cutting me off she will hear my concerns..INTERRUPTED "Come in and sit down and talk about this! I will NOT discuss this over the phone! What do you want me to do? WHAT DO YOU WANT? I'LL GIVE YOU A DAMN GIFT CARD!" I said for you to shut up and listen to what YOUR customer is calling about instead of interrupting & starting out yelling at me when I hadn't even said anything yet! I didn't call for a gift card or for our server to pay for our meal! ..INTERRUPTED "COME IN HERE & TALK TO ME ABOUT THIS!" I said no, just listen to my concerns, that's all I..INTERRUPTED "COME IN HERE & TALK ABOUT THIS!" as she continued to yell at me that started from the second I answered the phone with a hello, I simply said "no I'm not coming in and why would I want a gift card to come back when the owner treats a customer like this!" Not sure if she heard me say the last part, because she was too busy screaming and I hung up. You don't treat your ...