St Francis Emergency Animal Clinic

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Nina needed an Inguinal Hernia surgery.
will in surgery, they left her die because we didn't have the rest of the money.

I had the WORST experience of my life. I took my dog as an emergency patient this morning where she was injured worse during the exam by Dr. Rich. PLEASE PLEASE PLEASE BE AWARE!!!!!! I left there immediately and went to LeadER/AMCCC @ 9410 Stirling Rd. Where my dog was treated with kindness, gentleness, and respect.

I brought my dog here as an emergency, he was in pain, crying and shaking. Dr. Ridge was more concerned about filling out his paperwork and going over charges. My dog was eventually put on IV fluids and pain meds. I was told to leave him overnight. The next day Dr. Ridge pulled me aside and explained my dog pulled out 2 catheters from his paw, he was furious. Isn't that what I'm paying him for? To care for and WATCH over him. He berated me in front of staff and other customers in the waiting room. I told him, please give me my dog and let me leave. Dr. Ridge followed behind me yelling "Do not come back here", "FIND ANOTHER VET!" as my dog is shaking in my arms. So much for a catholic animal hospital. They are more concerned with money than helping your pet. I told other vets what happened and all 3 of them told me that they do not refer any patients there because of the horror stories they've heard. If you love your pet, do not bring them here. There are other 24hr vets in the area.

I took my yorkie in on a Sunday evening because he was experiencing convulsions and what seemed to be seizures. The doctor on call seemed very interested in the situation we were trying to explain. Over the next few days my dog didn't show much improvement and the staff showed little interest to answer my questions just wanted to tell me about the cost of my dog being there. On the day I went to retrieve my dog the doctor still had no answers and showed no emotion for the fact that my dog was brought in for his so called "expertise". My professional opinion is if your pet is injured or ill please find another hospital that will show then care and compassion.

SAD PLACE FOR YOUR PET TO DIE , DIRTY , DOCTOR FROM WHO KNOW WHERE , OVERCHARGE FOR ZERO SERVICE , I'M SHOCK WITH THIS PLACE .

SAD PLACE FOR A DOG VET, OVER CHARGE AND CAN'T READ A X-RAY , BLOOD IN THE CAGES BAD SIGN OF CLEANESS , NEVER AGAIN .

DO NOT GO HERE ALL THEY WANT IS MONEY.. I TOOK MY 7LB DOG THERE IN AN EMERGENCY FRM BEING ATTACKED. HIS SKIN FRM WAIST TO PAW WAS RIPPED OFF AND THIS PLACE WLD NOT DO ANYTHING UNTILL HE GOT $1,000 UP FRONT. I STOOD OUTSIDE IN THE RAIN WITH MY DOG WRAPPED IN A BLODDY TOWEL THINKING HE WAS GOING TO DIE IN MY ARMS BECAUSE I DID NOT HAVE $1,000. THE DOCTOR HAS NO COMPASSION WHAT SO EVER , ALL HE KEPT ASKING FOR WAS THE MONEY. AN HR PASSED AND OWNER OF OTHER THE OTHER DOG CAME TO PAY IT. THE NXT DAY AFTER MY DOGS SURGERY I WENT TO VISIT HIM AND THE DOCTOR FREAKED ME OUT. I WAS ASKING IF MY DOG WAS GOING TO MAKE IT AND ALL HE CLD SAY ITS GOING TO BE A LONG AND EXPENSIVE RECOVERY. IM NOW TAKING MY FUR BABY TO A VET WHO HAS COMPASSION AND SYMPATHY FOR ANIMALS AND PPL.....ALL SAINT FRANCIS WANTS IS UR MONEY!!!!!!!!!!!

lucky!!!!



The worse experience of my life! Please don't go to this people,,,,they leave me with my cat for 2 hours before the doc,come to see us.lucky was in pain but they dont care about the pets,they care about only the money,,,,,so ,dont go there i agree with anna ,they get a negative 100000000000,,...........and i need to give star,,please!!!!! 0 star

THIS PLACE IS HORRIBLE! They sent us away last night! Our poor dog bella was dying and in horrible pain! ALL THE VET SAID WAS OUT MEDICATIONS ARE OUT OF DATE, GO DOWN THE STREET TO ANOTHER CLINIC!!!! ARE YOU KIDDING ME?! WHAT KIND OF PLACE IS THIS?? HORRIBLE PLACE! DONT BRING YOUR PETS! U GET A NEGATIVE 10!!!!!!

After spending $$$ my puppy was still sick no answers. They wanted more money to figure it out. Basically they put my dog an IV to pep him up and let him go. No real diagnosis. When I called to say that he was still sick they brought me in to say they didn't have a clue,but for $$$ we will check it out. What the hell!! Please take your pet somewhere that cares and not just want to charge over for an over priced night stay. So sad my pup is still sick.

The worse experience of my life! Please don't go to this people the treatment towards the owner that just lost a pet is beyond horrible. I took my dog there because i am catholic and since saint Francis is the guardian of pets i believe that would be a great place specially when i was facing the possibility of having to let my baby go. The doctor was very blunt but polite, the nurse helping him was very nice and help a lot with my dogs passing. The problem came when i had to pay, unfortunately my card was declined i offered to pay with a check and they refused to take a check. At that point i was told i couldnt leave the office without making payment or they will call the cops. I explained i had no other form of payment and even applied for a credit service which i was denied. The person who i assume is the manager even went as far as telling me "well your dog is dead so nothing grantee you will pay" and also "well i don't know you so i don't know if you will pay". At this point i left the check on the counter and walked out and the called the cops and actually requested i be arrested because i stole from them by not paying. A dear friend did the favor of paying the bill as a loan.... but the point is i have never seen people treat a person wight after the loss of someone important in their life this way. I was already devastated by the death on my pup... there was no need for this treatment.

Dr. Ridge is very rude and dry. It was obvious he had no sympathy toward my pet and his main objective was the money I was about to pay. Gave me little to no insight about what was wrong with my pet. Answered with sarcastic remarks and just does not look like an animal or people person. Never thought I'd meet such an a** of a doctor.

I brought my mothers persian cat at 1am, the cat was very sick, but the clerk at the front made sure the 20 mins of paperwork was complete before acknoledging we even brought our cat in. We then went into the exam room, where it took another 10 mins to meetup with someone who only wanted to discuss pricing options for the necessary blood transfusion. It was later mentioned that there wasnt even a donor cat there, but he knew other locations. As my mother asked for possible solutions, he cut her off and pointed to the cat, and told her it was too late, the cat was dead... The cat then started in convulsions and loud noises before finally she stopped.. The man did nothing but watch as the cat died in front of us becuase we could not afford the $135 fee to have the cat put to sleep, all we had was 110$. So after the horrible care and worst experience, the clerk at the front charged us $106 'doa disposal fee'... This company claims to do whatever they can to save 'part of your family' but enless you have cash on hand when ur pet is dying in front you,

Dr. Ridge is like the "House" of vets! His bedside manner is a little unorthodox but he has dedicated his life to low cost veterinary care and emergency services to pets and their owners. I could not be happier with the service provided. All of the staff were attentive and gave my old girl (she's 16.5 years old) the best care anyone could ask for. I am very pleased with the vet service! Also, Dr. Ridge is all bark with no bite!

Dr. Ridge , the owner and Vet at St Francis was great with my dogs and cat. All my experiences were amazing. First, I took my moms dog Coco, a teacup yorkie after he was stepped on and could not breathe. I thought he was not going to make it and after 4 days in an oxygen tank and a very low bill get was able to go home, that was 2 years ago and he is doing great. Another time I took my cat who had a lot of blood in his unine, we rushed him to Fort Lauderdale Emergency hospital, and they told me without looking at him that it was going to be 1500 plus and that he might need surgery because he had an obstructed bladder. I decided to take my cat out of there to Dr. Ridge at St. Francis, after checking the cat he said he had a bladder infection, gave me antibiotics and I took him home, that was one year ago and he is doing great. St. Francis is the most affortable and best emergency and non emergency place I ever took my pets and I will continue to take them there because they are honest and don't rip you off like the other Vet offices and emergency places.

I couldn't Thank enough this doctor i went to other hospital because my vet was sick and was charge for bloodwork without making my cat better in the night i realize my cat was not getting better so i decided to call St francis emergency to take my cat the doctor give me so medications and put a antibiotic on my cat and now he is good i can believe the other place told me to leave my cat overnight on watch and will cost me 700 dollars and this doctor only gave me some medicines and he was ok thanks god for Honest places like this!!!

On the weekend our Lasa Apso who is 7 hears old became very sick. He was vomiting and had a problem with diarrhea. Every time he would try to drink water he would vomit. I called my vets office and they had a message that if it as an emergency to call St. Francis Emergency Hospital. I called and they said bring him right in. My husband took him over and they checked him out right away. He was kept over night with IV and they did blood work. They were great with him, very polite on the phone and we are very pleased with the care they gave to him. He is happy at home and back to normal.

Same here!! Alaskan Malamute with bloody diarrhea on a Sunday. I work, have income but like most of us, living paycheck to paycheck, I told them I could pay them by the end of the month (less than 15 days away) when my check comes in. I would have been better off talking to a brick wall I was told verbatim : you know pets are a want not a need" I replied " so are children" and hung up on her. I think this vet should change their name, last I checked St Francis the patron saint of animals was compassionate.

Our mini Daschund had an injury to her back and I rushed her to St Francis hospital . When we got there the staff got to work right away & diagnosed what was wrong. She would need surgery or she would be paralyzed. It wasn't cheap but it wasn't a hard decision to make. The surgery was successful and she is well on her way to a full recovery. If it had not been for Dr Ridge and his incredible staff our dog wouldn't have been so lucky. I saw the reviews posted here and decided we would share our experience. I would not hesitate to use St Francis again or recommend them to someone with a pet in need. I would like to say that if you find your pet in need of emergency care, don't think you're going to be able to get the care for free. It's an emergency room for animals!!! As for their heart as a facility, they have numerous animals that they've taken on that pet owners have abandoned after the care was provided so their heart and compassion is not to be questioned. In order to continue providing the excellent care & service they have to charge something.