Murphy's Plumbing & Heating Inc
2357 Macdade Blvd, Holmes, PA 19043
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08/12/2015
Provided by SuperpagesI scheduled an appointment with Murphy's to come out for a drainage issue in my bathtub and a leaking faucet in my kitchen. The woman who scheduled the appointment was friendly and competent. The technician, Curt, was on time, respectful, extremely neat and professional. He replaced the kitchen faucet, no problem. I paid the bill but did have an issue with the amount I was charged. I called and asked for a supervisor to please give me a call. I was asked if I could wait until the morning as they were out at job sites. I agreed but was a bit doubtful that I would hear from anyone. BIG shout out to Murphy's! I not only received a call, but a pleasant conversation and an offer to refund the disputed amount. He stuck by his charges, agreed that it may have been a communication issue and is refunding the disputed amount (which was about 14% of the total paid) to keep a customer happy. Good and much appreciated business gesture!
05/12/2015
Provided by SuperpagesI was very impressed with Ron and his service. He was professional, courteous and knowledgeable. I will definitely hire them for all my heating/plumbing needs in the future.
05/09/2013
Provided by YP.comI was recommended by a friend to use this company. They were on time, courteous, and professional. I will use this company again.
04/23/2013
Provided by YP.comi love murphys' great service great everything. people were so nice definitely recommend to a friend
04/23/2013
Provided by YP.com12/13/2012
Provided by YP.comThought I was helping a local business that was my big mistake. Doesn't know if the condenser of a air condition was inside or outside. Overpaid for them to come out and label pipes. Was very disappointed. Was called out to charge air condition. Would never use them again or suggest them to any one.
08/17/2011
Provided by YP.comI called for emergency service for my elderly mother. This entire staff is courteous, friendly, and professional. I stopped in to the shop to pay my mom's bill and Mr. Murphy even made me breakfast!! This is a one of a kind company!
07/20/2011
Provided by SuperpagesFirst time called Murphys - coming out on Friday - woman was very nice on the phone SO FAR SO GOOD1
05/25/2011
Provided by YP.comI can't tell you about the service, but hopefully its better than the customer service representative on the phone. I called to inquire about air conditioning repair. The woman who answered the phone spoke in a very harsh, loud voice and was very impatient. She spoke quickly and rushed me through the call. What a shame. Needless to say, I didn't give them my business.
I cannot apologize enough for your customer service experience. We strive to give all of our customers professional and friendly service. Please give us a call or send me an email with your address and we will send you out a gift certificate. Thank you for bringing this to our attention and I hope you will give us another try.
02/16/2011
Provided by YP.comI thought it would take all day to get a new hot water heater, but they were done before lunch.
02/15/2011
Provided by SuperpagesShowed up within an hour of my call and fixed the kitchen faucet. Lauren D.
02/15/2011
Provided by YP.comI called Murphy's for clogged toilet. I received prompt, courteous service. The technician gave me the price before doing the work so there were no surprises!! I would definitely use Murphy's again!!
09/11/2007
Provided by SuperpagesI had a plumbing emergency in my home in the middle of the night. This company came out within one hour and repaired the problem. The technician was courteous, he even used shoe covers to protect my carpets. I highly recommend this company.
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Services/Products
- Installation
- Air Conditioning
- Heating
- Service & Repair
- Brands
- Bradford White water heaters, Gerber, Goodman, Kholer, Lennox- HVAC equipment, Moen
- Payment method
- visa, amex, discover, check, financing available, master card
- Neighborhood
- Holmes
- Amenities
- Â By purchasing a service ageement you will be entitled to: Priority Scheduling No extra charges for after hours, weekend or holidays on emergency service Discounted Pricing on repairs and service
- Category
- Plumbers
- Other Information
Emergency Service: Yes
Services: Installation, Air Conditioning, Heating, Service & Repair
Free Estimates: Yes