Weed Man Lansing

Write a Review517-694-5296

Just got off the phone with Gabe, threatening to turn me over to collections for work they never did. I originally contacted them about services and they quoted me a price. A week or two later, I called, left them a message that I wanted to talk more about my needs and to call me. They sent a tech the next day (never called back), but I didn't have him do anything as we were just over-seeding ourselves and doing some other things (that's why I wanted to talk to someone before any work was done).





A week later (still never a call) I receive a confirmation (contract) email with the services and the prices, but they are higher than what we discussed. Within 30 minutes, I respond that this is different than what was discussed.



I never got an email response or a call back until a collection call from them.





So Gabe finally reaches me, I explain that services were never performed. He insists that his records show otherwise and says he'll take me to collections. I push for more details and he does find notes about not doing the service, next he tries do find the paperwork from the tech that is usually left with the customer. He can't find the finished service records.





He finally tells me he will "write it off". You write off a bad debt when a client does not pay. You remove the charges and correct the billing when the service was not performed.





I am so fuming mad at the disrespectful, unprofessional, threatening, actions of Gabe that I had to share my thoughts. Honestly, I hate taking the time or the energy to post a bad review unless someone goes out of their way to be unprofessional or really does a bad job. I wasn't unhappy enough with them before the call to post a negative review. I realize some things aren't meant to be and just let it go.





Gabe, you took an unpleasant situation to a new level of customer dissatisfaction. Too bad you can't put 0 stars.