Captain Hooks of Flosmoor
19107 Crawford Ave, Homewood, IL 60430
Reviews
07/28/2016
Provided by YP.comI called to place an order over the phone and immediately the tone of the person who answered the phone sounded like I was disrupting her. In other words she sounded short, so I asked if there was any specials on chicken wings and she said well what do you want? I replied I don't know can you tell me in what size does your wings come in and told me and asked if I could hold on. So now I'm waiting waiting for her and when she returns she asked if I'm placing an order. I told her yes, and I asked if fries come with that or do I need to order fries. She said fries come with it then we went back and forth about what size, (yadda yadda yadda). Basically she sounded like her customer service is I need of some retraining ASAP!!!! I like the food but not the rudeness of the employees.. What erks me are the employees who are rude in an establishment when customer service is involved.
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Payment method
- all major credit cards, mastercard, discover, amex, visa
- Other Link
- Category
- Restaurants
- Other Information
Parking: Lot
Wheelchair Accessible: Yes
Cuisine: American