Expedia Local Expert Concierge Service
201 Beach Walk, Honolulu, HI 96815
Reviews
10/13/2016
Provided by YP.comMade enquiries at the embassy suites concierge desk late in the afternoon and was sold premium tickets to an event that is actually provided free of charge by our hotel. We were told to purchase the tickets as a matter of urgency as the seats sell out fast. The very next morning we advised the desk we needed to cancel however being that the event was now within 48hours they refused to help in any way! They also agreed to cancel and refund another tour booked at the same time yet no funds were returned. Selling tickets within 48hours that are non refundable should be explained at time of purchase! This has left me feeling ripped off as if I had waited to the following day when I checked into the next hotel concierge desk I would have known those tickets were free!
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Phone: 808-697-6040
- Payment method
- master card, amex, discover, visa
- Neighborhood
- Waikiki
- Other Links
http://www.expedia.com/p/info-other/local-expert-desk.htm
http://www.expedia.com/p/info-other/local-expert-desk.htm#hawaii
- Category
- Concierge Services