Pacific Honda

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Purchased my car from them during my time in Hawaii and received top notch service each time I went. I really appreciated how the service agents never let me get services I didn't need and didn't take advantage of the fact I know little about cars. In addition to this, once I moved back to mainland I experienced theft of my dealer plates and license plates. I was pretty upset about it but not so much for the plates but my dealership frames. Most people take theirs off by I liked mine. Anyway I contacted Honda and Eddie in the parts Department took my information and sent me replacement frames in the mail. Not only that he sent an extra set incase I needed it in the future. This might not seem like a big deal to most but I am no longer on Island and he didn't have to care but he did. That spoke volumes to me and I wanted to share my experience to others.

Service Dept. RIP OFFs ..Was told they couldnt replace our cars Starter unless it "was dead" meaning we had to wait till we got stuck somwhere and be towed in "to verify the problem as the Starter..(Loosers) ...Took the car to Tony Honda in Waipio who said it was obviously the starter and changed it while we waited...We should of bought our car from the Waipio Dealer on the first place....HONOLULU HONDA "YOU SUCK"....