Lin Nails & Beauty Spa

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CLOSED NOW - Opens at 11:00am

I have gone here for over two years. I used to brag about it to everyone & recommended it to so many people. Sadly, I cannot say that anymore. Twice now, the top coat and top layer of color has peeled away from the base gel layer of color. It is clearly a problem with the way it’s being painted on. I’ve gone in before to have chips or cracks fixed that I’ve created, but these two times, it’s been a faulty manicure. This last time, the employee was very short and snippy with me and would not take accountability for the botched job. I expressed to her that I’ve been in before to fix things that were my mistake, but these were not. She simply would not consider it. She told me they’ve fixed my nails too many times and to go somewhere else. This customer service was so poor, and if they have two manicures of two different gel colors… done by the same manicurist… that peels. Something is wrong. My manicure just before this one lasted 2.5 weeks because the manicurist was so good and thorough. Needless to say, I won’t be doing business here anymore, and I will no longer recommend them to anyone & this is a shame because I was a devoted customer.