Bradford Marine & Atv

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We bought a Yamaha boat from them in 2015 and are not satisfied at all with it. The motor is not enough for the boat. You can not do much of any water sports behind it if you have more than 2 people in the boat. We have tried to upgrade threw Bradford for a bigger boat and they are not wanting to help us at all with a good deal. Our boat has only 70 hours and in perfect condition and they want to offer us 15,000 less than what we bought it for and its only 2 years old. The people are rude and not trying to help work with us at all. Also we know others with this boat having the same problems and trying to get help from Bradford and are not having any luck either. Yes in 2015 they were nice but once they got your buisness, they are done with you

There are no words to adequately express how impressed I am with Bradford Marine. As a former Finance Manager and Maintenance Manager at one of the largest Texas Marine businesses, I feel I am in the position to know quality service in about every area of a store. The Sales Team is superb, and I appreciate getting the best price first-- no dickering. I also received follow-up calls after the sale-- awesome! Thanks, Eric! As far as service, "John" is my go to guy! He works hard to please the customer, and I'm speaking from both watercraft and ATV and UTV's. In the past three years and being new to this state from NV, my wife and I have have purchased both and have utilized the Service Dept if needed-- no complaints whatsoever, but rather excellent outcomes! Thank you. Another area I in particular call upon regularly is Parts--lol! "Scott" is the guy to get what you want when you want it-- call him or just drop by if you want to chat it up-- great guys, all of them. The Store Manager, "Danny," is always accessible and reliable-- very friendly and eager to please the customer. So, if you need a great Marine Store in the Hot Springs area, I just solved your problem. Enjoy the awesome store with displays and the customer friendly atmosphere. You won't find better in a 100 mile radius! Thanks, Bradford Marine in Hot Springs!!

Wouldn't let them work on anything you have to depend on ! Took my Can Am Outlander in. Told them it started fine but run it for five minutes and it would just quit and would not start. After 350 bulcks I took it to the woods the first day of deer season and it quit on me. Told a guy in camp what it was doing. He told me my cooling fan was out. When the motor got hot it has a cutoff switch that stops the motor. Took it to another guy and he fixed it in one day for 120 bucks and it works GREAT, I will never go to Bradford again. They do not have a clue ! And I had a five mile hike back to camp. Idiots.

My husband and I purchased 2 waverunners and we were very happy with the waverunners but we were very unhappy with everything that happened after we signed on the dotted line! They led us to believe things that they didn't provide. Bad customer service. We were planning to buy a ski boat...but it will NOT be there!

I have had the worst time with this place got a new maverick xxc from them and the rear shock bushing was missing and after trying to get them to get me one for about 3 weeks and no luck I had to call fox shox and order one from them. the bike is 5 months old and under warranty .at bradford when you leave with it there done with you.