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Reviews

MC
Mackenzie C.

11/20/2016

Provided by YP.com

Never been so pleased with costumer service like I was here. Helped me with everything I asked. They are so courteous and they're a funny group. This store has everything that you could imagine and then some. If they happen to not have something you want they will find it. I highly suggest Wonderland to anyone who uses a head shop:)

HH
Heather H.

10/13/2014

Provided by YP.com

I wouldn't even give this store one star, I would rather give it 0/5. HORRIBLE CUSTOMER SERVICE! This store sold me a faulty e-cig battery without properly testing it before they sold it to me. After coming back to the store, they finally came to the conclusion it was a faulty battery. However, they said because I already purchased it, I can send my battery to the manufacturer, pay shipping and handling, and they'll send me a new one, OR I could BUY ANOTHER BATTERY for a discounted price... (my battery cost $30, and they wanted me to pay $10 more for a new one). ABSOLUTELY RIDICULOUS. They did not properly test to make sure that the battery fully worked, and made it seem like it was my fault they picked a faulty battery and THEY made the mistake not to test it fully.. Terrible, terrible customer service. If you like Wonderland, go to the Central Avenue store. Central is much more friendly and willing to help. My business will be taken to the Central store from now on.

(ps- if you do buy e-cig equipment from either store, make sure to test the battery function AND put your tank on the battery and make sure it smokes... this will save you hours of frustration and from buying faulty equipment...)

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Categories
Cigar, Cigarette & Tobacco Dealers, Tattoos, Vape Shops & Electronic Cigarettes
Other Information

Parking: Free

Wheelchair Accessible: Yes

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