Rotolo's Pizzeria

Write a Review985-879-3719

OPEN NOW - Closes at 9:00pm

I will start this review with the good stuff the food was very good BUT my problem started when I walked thru the front door.

NO sign to direct you to SEAT YOURSELF or

WAIT TO BE SEATED, so new patrons have no clue. When I walked in about 12.30pm on a MONDAY there were 2 young ladies behind the counter one was folding pizza boxes and the other was talking to two male at the bar.

Did not get a hello, hi welcome to ..... did not even know I walked thru the front door, come on people really...when I finally had enough I raised me arms up and said HELLO HELLO HELLO anybody works here. the girl folding pizza boxes followed me to the table of my choosing, the other girl smirk and smiled at her male friends she was talking to like it was a big JOKE....THE service there needs a lot of work but the food is very good I will go back for the FOOD not the SERVICE.

FOOD GETS A 3.5 STARS.

FRONT DOOR SERVICE GETS A 1 STAR.

The food is good if you can tolerate the BAD service. I was at a three week conference in houma LA. The pizza place was nearby. The three times I went in I was given the same server by the name of Beth. The first time I tolerated the service, the second I called in an order. When I arrived to pick it up she acknowledged me then took an order on the phone even though I was waiting to pick up. Then she waited on other customers while I was waiting to pay. She was very rude. I enjoyed the calzone's so I went back the next day. This time I sat in the bar area where once again Beth was the waitress. She completely ignored me even though she was waiting on customers next to where I was seated. I even asked the table next to me if I had to order at the bar. When she did come she was so rude. I asked for water and a glass of wine. Her response was oh, I see you already brought your own water. I had taken in a water bottle. A couple walked in they were immediately served drinks while I was still waiting. I had had it with this waitress, I got up and left. I will never return to this restaurant. Obviously the owner/manager does not hire people who enjoy serving and are kind.